DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-81,663

AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
A SUBSIDIARY OF AMERICAN EXPRESS COMPANY
GLOBAL SERVICE DELIVERY OPTIMIZATION DIVISION
18850 N 56TH STREET
PHOENIX, ARIZONA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974,
as amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
(1) a significant number or proportion of the
workers in such workers' firm have become totally or
partially separated, or are threatened to become
totally or partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of
articles or supply of services like or directly
competitive with those produced/supplied by the
workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have
contributed importantly to the workers'
separation or threat of separation.

The investigation was initiated in response to a
petition filed on May 30, 2012 by three workers on behalf of
workers of American Express Travel Related Services Company,
Inc., a subsidiary of American Express Company, Global Service
Delivery Optimization Division, Phoenix, Arizona (American
Express Travel). The worker group is engaged in activities
related to the supply of accounting and reconciliation
services. The subject worker group does not include on-site
leased workers.
Although the petition identified multiple locations, the
investigation was limited to the 18850 N 56th Street, Phoenix,
Arizona location because the petitioners worked at only that
location and are not authorized to file for other locations.
Section 222(a)(1) has been met because a significant
number or proportion of the workers in American Express Travel
have become totally or partially separated, or are threatened
to become totally or partially separated.
Section 222(a)(2)(B) has been met because the workers'
firm has shifted to a foreign country the supply of services
like or directly competitive with the accounting and
reconciliation services supplied by the subject workers, which
contributed importantly to worker group separations at
American Express Travel.
Conclusion
After careful review of the facts obtained during the
investigation, I determine that workers of American Express
Travel, who are engaged in activities related to the supply of
accounting and reconciliation services, meet the worker group
certification criteria under Section 222(a) of the Act, 19
U.S.C. § 2272(a). In accordance with Section 223 of the Act,
19 U.S.C. § 2273, I make the following certification:
"All workers of American Express Travel Related Services
Company, Inc., a subsidiary of American Express Company,
Global Service Delivery Optimization Division, Phoenix,
Arizona, partially separated from employment on or after
May 26, 2011, through two years from the date of
certification, and all workers in the group threatened
with total or partial separation from employment on the
date of certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act
of 1974, as amended."
Signed in Washington, D.C., this 28th day of June, 2012


/s/Del Min Amy Chen
______________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance