DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-81,520

T-MOBILE USA, INC.
CALL CENTER
ALLENTOWN, PENNSYLVANIA

TA-W-81,520G

T-MOBILE USA, INC.
HEADQUARTERS OFFICE
BELLEVUE, WASHINGTON

Amended Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended (“Act”), 19 U.S.C. § 2273, the Department of Labor
issued a Certification of Eligibility to Apply for Worker
Adjustment Assistance on July 11, 2012, applicable to workers of
T-Mobile USA, Inc., Call Center, Allentown, Pennsylvania (TA-W-
81,520), Fort Lauderdale, Florida (TA-W-81,520A), Frisco, Texas
(TA-W-81,520B), Brownsville, Texas (TA-W-81,520C), Lenexa, Kansas
(TA-W-81,520D), Thornton, Colorado (TA-W-81,520E),and Redmond,
Oregon (TA-W-81,520F). The workers are engaged in the supply of
call center services. The notice will be published soon in the
Federal Register.
At the request of the State agency, the Department reviewed
the certification for workers of the subject firm. Information
shows that worker separations occurred during the relevant time
period at the Headquarters Office of T-Mobile USA, Inc.,
Bellevue, Washington. The Bellevue, Washington location
provides human resources, and various administrative functions
for T-Mobile USA, Inc.
Accordingly, the Department is amending the certification to
include workers of the Bellevue, Washington location of T-Mobile
USA, Inc., Call Center.
The intent of the Department’s certification is to include
all workers of the subject firm who were adversely affected by
the acquisition of call center services from the Philippines.


The amended notice applicable to TA-W-81,520 is hereby
issued as follows:
"All workers from T-Mobile USA, Inc., Call Center,
Allentown, Pennsylvania (TA-W-81,520), T-Mobile USA,
Inc., Call Center, Fort Lauderdale, Florida (TA-W-
81,520A), T-Mobile USA, Inc., Call Center, Frisco,
Texas (TA-W-81,520B), T-Mobile USA, Inc., Call Center,
Brownsville, Texas (TA-W-81,520C), T-Mobile USA, Inc.,
Call Center, Lenexa, Kansas (TA-W-81,81,520D), T-Mobile
USA, Inc., Call Center, Thornton, Colorado (TA-W-
81,520E), T-Mobile USA, Inc., Redmond, Oregon (TA-W-
81,520F), and T-Mobile USA, Inc., Headquarters Office,
Bellevue, Washington (TA-W-81,520G), who became totally
or partially separated from employment on or after
April 17, 2011 through July 11, 2014, and all workers
in the group threatened with total or partial
separation from employment on the date of certification
through two years from the date of certification, are
eligible to apply for adjustment assistance under
Chapter 2 of Title II of the Trade Act of 1074, as
amended.”
Signed at Washington, D.C. this 26th day of July 2012

/s/ Michael W. Jaffe
______
MICHAEL W. JAFFE
Certifying Officer, Office
of Trade Adjustment Assistance


DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-81,520
T-MOBILE USA, INC.
CALL CENTER
ALLENTOWN, PENNSYLVANIA

TA-W-81,520A
T-MOBILE USA, INC.
CALL CENTER
FORT LAUDERDALE, FLORIDA

TA-W-81,520B
T-MOBILE USA, INC.
CALL CENTER
FRISCO, TEXAS

TA-W-81,520C
T-MOBILE USA, INC.
CALL CENTER
BROWNSVILLE, TEXAS

TA-W-81,520D
T-MOBILE USA, INC.
CALL CENTER
LENEXA, KANSAS

TA-W-81,520E
T-MOBILE USA, INC.
CALL CENTER
THORNTON, COLORADO

TA-W-81,520F
T-MOBILE USA, INC.
CALL CENTER
REDMOND, OREGON

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended (“Act”), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification of
eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm under
Section 222(a) of the Act, 19 U.S.C. § 2272(a), are satisfied if
the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers’
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers’ firm; OR
(II) there has been an acquisition from a
foreign country by the workers’ firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers’ firm; AND
(ii) the shift/acquisition must have
contributed importantly to the workers’
separation or threat of separation.

The investigation was initiated in response to a petition
filed on April 19, 2012 by the Communications Workers of America on
behalf of workers of T-Mobile USA, Inc., Call Center, Allentown,
Pennsylvania (TA-W-81,520), Fort Lauderdale, Florida (TA-W-
81,520A), Frisco, Texas (TA-W-81,520B), Brownsville, Texas (TA-W-
81,520C), Lenexa, Kansas, TA-W-81,520D), Thornton, Colorado (TA-W-
81,520E), and Redmond, Oregon (TA-W-81,520F). The workers’ firm
supplies telecommunications services. The worker group is engaged
in activities related to the supply of call center services.
During the course of the investigation, information was
collected from the petitioner and the workers’ firm.
Section 222(a)(1) has been met because a significant number or
proportion of the workers in such workers’ firm have become totally
or partially separated, or are threatened to become totally or
partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has acquired from a foreign country services like or directly
competitive with services supplied by the workers which contributed
importantly to worker group separations at T-Mobile USA.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of T-Mobile USA, Inc., who
are engaged in activities related to the supply of call center
services, meet the worker group certification criteria under
Section 222(a) of the Act, 19 U.S.C. § 2272(a). In accordance with
Section 223 of the Act, 19 U.S.C. § 2273, I make the following
certification:




“All workers of T-Mobile USA, Inc., Call Center, Allentown,
Pennsylvania (TA-W-81,520), T-Mobile USA, Inc., Call Center,
Fort Lauderdale, Florida (TA-W-81,520A), T-Mobile USA, Inc.,
Call Center, Frisco, Texas (TA-W-81,520B), T-Mobile USA, Inc.,
Call Center, Brownsville, Texas (TA-W-81,520C), T-Mobile USA,
Inc., Call Center, Lenexa, Kansas, TA-W-81,520D), T-Mobile
USA, Inc., Call Center, Thornton, Colorado (TA-W-81,520E), and
T-Mobile USA, Inc., Call Center, Redmond, Oregon (TA-W-
81,520F), who became totally or partially separated from
employment on or after April 17, 2011 through two years from
the date of certification, and all workers in the group
threatened with total or partial separation from employment on
the date of certification through two years from the date of
certification, are eligible to apply for adjustment assistance
under Chapter 2 of Title II of the Trade Act of 1974, as
amended.”
Signed in Washington, D.C., this 11th day of July, 2012.


/s/Michael W. Jaffe
______________________________
MICHAEL W. JAFFE
Certifying Officer, Office of
Trade Adjustment Assistance




4510-FN-P


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