Certified
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TAW-81500  /  StarTek USA, Inc. (Jonesboro, AR)

Petitioner Type: Workers
Impact Date: 03/27/2011
Filed Date: 04/16/2012
Most Recent Update: 05/17/2012
Determination Date: 05/17/2012
Expiration Date: 05/17/2014

Corrected: May 20, 2014

DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-81,500

STARTEK USA, INC.
INCLUDING ON-SITE LEASED WORKERS FROM
STAFFMARK EAST, LLC AND STAFFMARK
JONESBORO, ARKANSAS

Amended Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as amended (“Act”), 19 U.S.C. § 2273, the Department of Labor
issued a Certification of Eligibility to Apply for Worker Adjustment Assistance on May 17, 2012, applicable to workers of Startek USA, Inc., including on-site leased workers from Staffmark East, LLC, Jonesboro, Arkansas. The workers are engaged in activities related to the supply of business support and call center services.
At the request from the State of Arkansas, the Department reviewed the certification for workers of the subject firm.
The request was to amend the immediate certification to include workers of Staffmark working on-site at Startek USA, Inc., Jonesboro, Arkansas.
The Department has determined that these workers were sufficiently under the control of Startek USA, Inc. to be considered leased workers.
The intent of the Department’s certification is to include all workers of the subject firm who were adversely affected by a shift in the supply of services to a foreign country.
Based on these findings, the Department is amending this certification to include workers leased from Staffmark working on-site at the Jonesboro, Arkansas location of the subject firm.
The amended notice applicable to TA-W-81,500 is hereby issued as follows:
“All workers of StarTek USA, Inc., including on-site leased workers from Staffmark East, LLC and Staffmark, Jonesboro, Arkansas, who became totally or partially separated from employment on or after March 27, 2011, through May 17, 2014, and all workers in the group threatened with total or partial separation from employment on May 17, 2012 through May 17, 2014, are eligible to apply for adjustment assistance under Chapter 2 of Title II of the Trade Act of 1974, as amended.”
Signed in Washington, D.C., this 9th day of May, 2014

/s/ Del Min Amy Chen
_____________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance
4510-FN-P



DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-81,500

STARTEK USA, INC.
INCLUDING ON-SITE LEASED WORKERS FROM
STAFFMARK EAST, LLC AND STAFFMARK
JONESBORO, ARKANSAS

Amended Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as amended (“Act”), 19 U.S.C. § 2273, the Department of Labor
issued a Certification of Eligibility to Apply for Worker Adjustment Assistance on May 17, 2012, applicable to workers of Startek USA, Inc., including on-site leased workers from Staffmark East, LLC, Jonesboro, Arkansas. The workers are engaged in activities related to the supply of business support and call center services.
At the request from the State of Arkansas, the Department reviewed the certification for workers of the subject firm.
The request was to amend the immediate certification to include workers of Staffmark working on-site at Startek USA, Inc., Jonesboro, Arkansas.
The Department has determined that these workers were sufficiently under the control of Startek USA, Inc. to be considered leased workers.
The intent of the Department’s certification is to include all workers of the subject firm who were adversely affected by a shift in the supply of services to a foreign country.
Based on these findings, the Department is amending this certification to include workers leased from Staffmark working on-site at the Jonesboro, Arkansas location of the subject firm.
The amended notice applicable to TA-W-81,500 is hereby issued as follows:
“All workers of StarTek USA, Inc., including on-site leased workers from Staffmark East, LLC and Staffmark, Jonesboro, Arkansas, who became totally or partially separated from employment on or after March 27, 2011, through May 17, 2014, and all workers in the group threatened with total or partial separation from employment on May 17, 2012 through May 17, 2104, are eligible to apply for adjustment assistance under Chapter 2 of Title II of the Trade Act of 1974, as amended.”
Signed in Washington, D.C., this 9th day of May, 2014

/s/ Del Min Amy Chen
_____________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance
4510-FN-P


DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-81,500

STARTEK USA, INC.
INCLUDING ON-SITE LEASED WORKERS
FROM STAFFMARK EAST, LLC
JONESBORO, ARKANSAS

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification of
eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm under
Section 222(a) of the Act, 19 U.S.C. § 2272(a), are satisfied if
the following criteria are met:
(1) a significant number or proportion of the workers
in such workers' firm have become totally or partially
separated, or are threatened to become totally or
partially separated;
(2)(B)(i)(I) there has been a shift by the workers'
firm to a foreign country in the production of articles
or supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(II) there has been an acquisition from a
foreign country by the workers' firm of
articles/services that are like or directly
competitive with those produced/supplied by
the workers' firm; AND
(ii) the shift/acquisition must have contributed
importantly to the workers' separation or
threat of separation.

The investigation was initiated in response to a petition
filed on April 16, 2012 on behalf of workers of StarTek USA, Inc.,
Jonesboro, Arkansas (StarTek). The worker group is engaged in
activities related to the supply of business support and call
center services. The worker group includes on-site leased workers
from Staffmark East, LLC.
During the course of the investigation, information was
collected from the workers' firm.
Section 222(a)(1) has been met because a significant number
or proportion of the workers in such workers' firm have become
totally or partially separated, or are threatened to become totally
or partially separated.
Section 222(a)(2)(B) has been met because the workers' firm
has shifted to a foreign country the supply of services like or
directly competitive with those supplied by the workers, which
contributed importantly to worker group separations at StarTek.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of StarTek USA, Inc.,
Jonesboro, Arkansas, who are engaged in activities related to the
supply of business support and call center services, meet the
worker group certification criteria under Section 222(a) of the
Act, 19 U.S.C. § 2272(a). In accordance with Section 223 of the
Act, 19 U.S.C. § 2273, I make the following certification:
"All workers of StarTek USA, Inc., including on-site leased
workers from Staffmark East, LLC Jonesboro, Arkansas, who
became totally or partially separated from employment on or
after March 27, 2011, through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on the date of
certification through two years from the date of
certification, are eligible to apply for adjustment assistance
under Chapter 2 of Title II of the Trade Act of 1974, as
amended."
Signed in Washington, D.C., this 17th day of May, 2012


/s/Del Min Amy Chen
_____________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance