DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-80,031

THOMSON REUTERS
MARKETS DIVISION
SALES AND CUSTOMER SERVICE DIVISION
CUSTOMER SUPPORT - FIRST LEVEL
INCLUDING ON-SITE LEASED WORKERS FROM ADECCO SOLUTIONS MSP
CREVE COEUR, MISSOURI

Notice of Revised Determination
on Reconsideration

The initial investigation, initiated March 8, 2011, resulted
in a negative determination, issued on June 20, 2011, that was
based on the absence of a produced article. The determination was
applicable to workers and former workers of Thomson Reuters,
Markets Division, Sales and Customer Service Division, Customer
Support – First Level, including on-site leased workers from
Adecco Solutions MSP, Creve Coeur, Missouri (Thomson Reuters).
The notice of negative determination was published in the Federal
Register on July 8, 2011 (Vol. 76 FR 40400-40402).
The workers’ firm is engaged in activities related to the
supply of news and information to businesses and professionals.
The subject worker group supplies customer support services.
As required by the Trade Adjustment Assistance (TAA) Extension
Act of 2011 (the TAAEA), the investigation into this petition was
reopened for a reconsideration investigation to apply the
requirements for worker group eligibility under chapter 2 of title
II of the Trade Act of 1974, as amended by the TAAEA, to the facts
of this petition.
Based on the shift of services to a foreign country reviewed
during the reconsideration investigation, the Department of Labor
determines that the worker group meets the requirements for
eligibility to apply for trade adjustment assistance.
Section 222(a)(1) has been met because a significant number
or proportion of the workers at Thomson Reuters have become totally
or partially separated, or are threatened with such separation.
Section 222(a)(2)(B) has been met because the workers’ firm
has shifted to a foreign country the supply of services like or
directly competitive with the customer support services supplied
by the workers which contributed importantly to worker group
separations at Thomson Reuters.
Conclusion
After careful review, I determine that workers of Thomson
Reuters, Markets Division, Sales and Customer Service Division,
Customer Support – First Level, including on-site leased workers
from Adecco Solutions MSP, Creve Coeur, Missouri, who were
engaged in employment related to customer support services, meet
the worker group certification criteria under Section 222(a) of the
Act, 19 U.S.C. § 2272(a). In accordance with Section 223 of the
Act, 19 U.S.C. § 2273, I make the following certification:



"All workers of Thomson Reuters, Markets Division, Sales and
Customer Service Division, Customer Support – First Level,
including on-site leased workers from Adecco Solutions MSP,
Creve Coeur, Missouri, who became totally or partially
separated from employment on or after March 5, 2010, through
two years from the date of this certification, and all workers
in the group threatened with total or partial separation from
employment on September 14, 2010 through two years from the
date of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended.”
Signed in Washington, D.C., this 25th day of November, 2011

/s/ Del Min Amy Chen

______________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance




DEPARTMENT OF LABOR
Employment and Training Administration
TA-W-80,031

THOMSON REUTERS
MARKETS DIVISION
SALES AND CUSTOMER SERVICE
CUSTOMER SUPPORT – FIRST LEVEL
INCLUDING ON-SITE LEASED WORKERS FROM ADECCO SOLUTIONS MSP
CREVE COEUR, MISSOURI

Negative Determination Regarding Eligibility
To Apply For Worker Adjustment Assistance
And Alternative Trade Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended (“Act”), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification of
eligibility to apply for worker adjustment assistance.
Workers of a firm may be eligible for worker adjustment
assistance if they satisfy the criteria of subsection (a) and (b)
of Section 222 of the Act, 19 U.S.C. § 2272(a) and (b). For the
Department of Labor to issue a certification for workers under
Section 222(a) of the Act, 19 U.S.C. § 2272(a), the following three
criteria must be met:
(1) The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in such workers' firm, or
an appropriate subdivision of the firm, have become totally or
partially separated, or are threatened to become totally or
partially separated
(2) The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied in one of two
ways:
(A) Increased Imports Path:
(i) sales or production, or both, at the workers’ firm must
have decreased absolutely, AND
(ii) imports of articles like or directly competitive with
articles produced by such firm or subdivision have
increased; and
(iii) the increase described in clause (ii) contributed
importantly to such workers’ separation or threat of
separation and to the decline in the sales or
production of such firm or subdivision.

(B) Shift in Production Path:
(i) there has been a shift in production by such workers’
firm or subdivision to a foreign country of articles like
or directly competitive with articles which are produced
by such firm or subdivision; and
(ii)(I) the country to which the workers’ firm has
shifted production of the articles is a party to a free
trade agreement with the United States;
(II)the country to which the workers’ firm has
shifted production of the articles is a beneficiary
country under the Andean Trade Preference Act, African
Growth and Opportunity Act, or the Caribbean Basin
Economic Recovery Act; or
(III)there has been or is likely to be an increase in
imports of articles that are like or directly
competitive with articles which are or were produced by
such firm or subdivision.

For the Department to issue a secondary worker certification
under Section 222(b) of the Act, 19 U.S.C. § 2272(b), to workers of
a Supplier or a Downstream Producer, the following criteria must be
met:
(1) a significant number or proportion of the workers in the
workers’ firm or an appropriate subdivision of the firm
have become totally or partially separated, or are
threatened to become totally or partially separated;

(2) the workers’ firm is a Supplier or Downstream Producer to
a firm that employed a group of workers who received a
certification of eligibility under Section 222(a) of the
Act, 19 U.S.C. § 2272(a), and such supply or production
is related to the article that was the basis for such
certification; and

(3) either
(A) the workers’ firm is a supplier and the component parts
it supplied to the firm described in paragraph (2)
accounted for at least 20 percent of the production or
sales of the workers’ firm; or
(B) a loss of business by the workers’ firm with the firm
described in paragraph (2) contributed importantly to the
workers’ separation or threat of separation.


Section 222(c) of the Act, 19 U.S.C. § 2272(c), defines the
terms “Supplier” and “Downstream Producer.”
The investigation was initiated in response to a petition
filed on March 8, 2011 on behalf of workers of Thomson Reuters,
Markets Division, Sales and Customer Service, Customer Support –
First Level, Creve Coeur, Missouri (Thomson Reuters). The
workers’ firm is engaged in activities related to the supply of
news and information to businesses and professionals. The
subject worker group includes workers engaged in activities
related to the supply of telephone customer support activities.
The investigation revealed that the worker group also consists of
contracted on-site leased workers from Adecco Solutions MSP.
The petitioners alleged that work is being outsourced to a
foreign country. During the course of the investigation,
information was collected from the workers’ firm and the
petitioners.
The investigation revealed that Thomson Reuters, does not
produce an article within the meaning of Section 222(a) or Section
222(b) of the Act. Rather, the workers’ firm supplied services
related to supply of news and information to businesses and
professionals and that the petitioning worker group provided
telephone customer support services that was shifted to a foreign
country. In order to be considered eligible to apply for
adjustment assistance under Section 223 of the Trade Act of 1974,
the worker group seeking certification (or on whose behalf
certification is being sought) must work for a “firm” or
appropriate subdivision that produces an article. The definition
of a firm includes an individual proprietorship, partnership, joint
venture, association, corporation (including a development
corporation), business trust, cooperative, trustee in bankruptcy,
and receiver under decree of any court.
In order for the Department to issue a certification of
eligibility to apply for alternative trade adjustment assistance
(ATAA), the worker group must be certified eligible to apply for
trade adjustment assistance (TAA). Since the workers are denied
eligibility to apply for TAA, the workers cannot be certified
eligible for ATAA.



Conclusion
After careful review of the facts obtained in the
investigation, I determine that all workers of Thomson Reuters,
Markets Division, Sales and Customer Service, Customer Support –
First Level, Creve Coeur, Missouri, including on-site leased
workers from Adecco Solutions MSP, engaged in activities related
to the supply of news and information to businesses and
professionals, are denied eligibility to apply for adjustment
assistance under Section 223 of the Trade Act of 1974, and are also
denied eligibility to apply for alternative trade adjustment
assistance under Section 246 of the Trade Act of 1974.
Signed in Washington, D.C., this 20th day of June, 2011


/s/Michael W. Jaffe___________
MICHAEL W. JAFFE
Certifying Officer, Office of
Trade Adjustment Assistance



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