DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-75,288

AT&T OPERATIONS, INC.
ABS-GCS MANAGED SERVICES
WORKING ON THE GM/GMAC ACCOUNT
A SUBSIDIARY OF AT&T, INC.
INCLUDING ON-SITE LEASED WORKERS FROM
ZEROCHAOS, ALLEGIS GROUP, TEKMARK GLOBAL SOLUTIONS LLC, THE
EPITEC GROUP INC., COLLABERA INC., SIEMENS ENTERPRISE
COMMUNICATIONS, AND INFINITY CONSULTING SOLUTIONS INC.
INCLUDING TELEWORKERS IN VARIOUS STATES REPORTING TO
DETROIT, MICHIGAN

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on February 15, 2011, on behalf of workers of AT&T
Operations, Inc., ABS-GCS Managed Services, working on the
GM/GMAC contract, a subsidiary of AT&T, Inc., Detroit,
Michigan (AT&T Operations). The workers provide life cycle
management services for the GM/GMAC account. The worker group
includes on-site leased workers from ZeroChaos, Allegis Group,
Tekmark Global Solutions LLC, The Epitec Group Inc., Collabera
Inc., Siemens Enterprise Communications, and Infinity
Consulting Solutions Inc. The worker group also includes
teleworkers located in various states reporting to the
Detroit, Michigan facility.
The investigation revealed that workers of AT&T Operations,
who are engaged in employment related to providing life cycle
management services, meet the criteria for certification.
Criterion I has been met because a significant proportion
of workers have been separated or threatened with separation
during the relevant period.
Criterion II has been satisfied because the workers' firm
has shifted to a foreign country the supply of services like
or directly competitive with the services supplied by the
firm.
Criterion III has been met because the shift of services
to a foreign country contributed importantly to worker group
separations at AT&T Operations.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of AT&T Operations,
Inc., ABS-GCS Managed Services, working on the GM/GMAC
contract, a subsidiary of AT&T, Inc., Detroit, Michigan, who
are engaged in employment related to life cycle management
services, meet the worker group certification criteria under
Section 222(a) of the Act, 19 U.S.C. § 2272(a). In accordance
with Section 223 of the Act, 19 U.S.C. § 2273, I make the
following certification:



"All workers of AT&T Operations, Inc., ABS-GCS Managed
Services, working on the GM/GMAC contract, a subsidiary
of AT&T, Inc., including on-site leased workers from
ZeroChaos, Allegis Group, Tekmark Global Solutions LLC,
The Epitec Group Inc., Collabera Inc., Siemens Enterprise
Communications, and Infinity Consulting Solutions Inc,
and including teleworkers located in various states,
Detroit, Michigan, who became totally or partially
separated from employment on or after February 11, 2010,
through two years from the date of certification, and all
workers in the group threatened with total or partial
separation from employment on the date of certification
through two years from the date of certification, are
eligible to apply for adjustment assistance under Chapter 2
of Title II of the Trade Act of 1974, as amended."
Signed in Washington, D.C., this 28th day of March, 2011


/s/Michael W. Jaffe__________
MICHAEL W. JAFFE
Certifying Officer, Office of
Trade Adjustment Assistance