DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-75,231

COMCAST CORPORATION
CALL CENTER
NASHVILLE, TENNESSEE

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed February 11, 2011 on behalf of workers of Comcast
Corporation, Call Center, Nashville, Tennessee. The workers
supply call center services for the firm.
The investigation revealed that workers of Comcast
Corporation, who are engaged in activities related to call
center services, meet the criteria for certification.
Criterion I has been met because a significant proportion
of the workers have become totally separated during the
relevant period.
Criterion II has been satisfied because the workers' firm
has acquired from a foreign country services like or directly
competitive with the services supplied by the workers.
Criterion III has been met because the acquisition of
services contributed importantly to the worker group
separations at the Nashville, Tennessee facility.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Comcast Corporation,
Call Center, Nashville, Tennessee, who are engaged in
activities related to call center services, meet the worker
group certification criteria under Section 222(a) of the Act, 19
U.S.C. § 2272(a). In accordance with Section 223 of the Act, 19
U.S.C. § 2273, I make the following certification:
"All workers of Comcast Corporation, Call Center,
Nashville, Tennessee, who became totally or partially
separated from employment on or after February 10, 2010,
through two years from the date of certification, and all
workers in the group threatened with total or partial
separation from employment on the date of certification
through two years from the date of certification, are
eligible to apply for adjustment assistance under Chapter 2
of Title II of the Trade Act of 1974, as amended."
Signed in Washington, D.C., this 20th day of April, 2011


/s/Michael W. Jaffe_______
MICHAEL W. JAFFE
Certifying Officer, Office of
Trade Adjustment Assistance