DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-75,111

AFFILIATED COMPUTER SERVICES, INC.
HUMAN CAPITAL MANAGEMENT COLUSTIONS UNIT
A SUBSIDIARY OF XEROX CORPORATION
SCHAUMBURG, ILLINOIS

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on January 19, 2011 on behalf of workers of Affiliated
Computer Services, Inc., a subsidiary of Xerox Corporation,
Schaumburg, Illinois. The workers are engaged in activities
related to the supply of call center services. The group does
not contain on-site leased workers.
The investigation revealed that workers of Affiliated
Computer Services, Inc. who are engaged in activities related
to the supply of call center services meet the criteria for
certification.
Criterion I has been met because a significant number or
proportion of the workers at Affiliated Computer Services,
Inc., have become totally or partially separated or are
threatened with total or partial separation.
Criterion II has been satisfied because there has been a
shift by Affiliated Computer Services, Inc. to a foreign
country in the supply of services like or directly competitive
with those supplied by Affiliated Computer Services, Inc.
Criterion III has been met because the shift of the
supply of call center services to the Philippines by
Affiliated Computer Services, Inc. contributed importantly to
worker group separations at Affiliated Computer Services, Inc.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Affiliated Computer
Services, Inc., Human Capital Management Solutions Unit, a
subsidiary of Xerox Corporation, Schaumburg, Illinois, who are
engaged in activities related to the supply of call center
services meet the worker group certification criteria under
Section 222(a) of the Act, 19 U.S.C. § 2272(a). In accordance
with Section 223 of the Act, 19 U.S.C. § 2273, I make the
following certification:













"All workers of Affiliated Computer Services, Inc., Human
Capital Management Solutions Unit, a subsidiary of Xerox
Corporation, Schaumburg, Illinois, who became totally or
partially separated from employment on or after January 18,
2010, through two years from the date of certification, and
all workers in the group threatened with total or partial
separation from employment on date of certification through
two years from the date of certification, are eligible to
apply for adjustment assistance under Chapter 2 of Title II
of the Trade Act of 1974, as amended."
Signed in Washington, D.C., this 15th day of February, 2011.


/s/Elliott S. Kushner
______________________________
ELLIOTT S. KUSHNER
Certifying Officer, Office of
Trade Adjustment Assistance