Petitioner Type: State
Impact Date: 01/10/2010
Filed Date: 01/12/2011
Most Recent Update: 01/26/2011
Determination Date: 01/26/2011
Expiration Date: 01/26/2013
Other Worker Groups on This Petition
DEPARTMENT OF LABOR
Employment and Training Administration
TA-W-75,089
STARTEK USA, INC.
ALEXANDRIA, LOUISIANA
TA-W-75,089A
STARTEK USA, INC.
COLLINSVILLE, VIRGINIA
Amended Certification Regarding Eligibility to
Apply for Worker Adjustment Assistance
In accordance with Section 223 of the Trade Act of 1974, as
amended (“Act”), 19 U.S.C. § 2273, the Department of Labor
issued a Certification of Eligibility to Apply for Worker
Adjustment Assistance on January 26, 2011, applicable to workers
of StarTek USA, Inc., Alexandria, Louisiana. The workers are
engaged in the supply of call center services related to
customer care and technical support. The Department’s Notice
was published in the Federal Register on February 10, 2011 (76
FR 7587).
On its own motion, the Department reviewed the
certification for workers of the subject firm.
New information shows that the Collinsville, Virginia
location of StarTek USA, Inc. supplied call center services such
as sales and technical support for outside customers of the
subject firm, and supports and operates in conjunction with the
Alexandria, Louisiana location. Both locations have experienced
worker separations during the relevant time period, a decline in
customer sales, and were impacted by an increase in imports of
call center services to vendors in foreign countries.
Accordingly, the Department is amending the certification
to include workers of StarTek USA, Inc., Collinsville, Virginia.
The amended notice applicable to TA-W-75,089 is hereby
issued as follows:
“All workers of StarTek USA, Inc., Alexandria, Louisiana
(TA-W-75,089) and StarTek USA, Inc., Collinsville, Virginia
(TA-W-75,089A), who became totally or partially separated
from employment on or after January 10, 2010 through
January 26, 2013, and all workers in the group threatened
with total or partial separation from employment on the
date of certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended.”
Signed in Washington, D.C., this 27th day of January, 2012.
/s/ Del Min Amy Chen
______________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance
4510-FN-P
DEPARTMENT OF LABOR
Employment and Training Administration
TA-W-75,089
STARTEK USA, INC.
ALEXANDRIA, LOUISIANA
Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance
In accordance with Section 223 of the Trade Act of 1974, as
amended (“Act”), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers’ firm
must have become totally or partially separated or be
threatened with total or partial separation.
II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:
(i)(I) there has been a shift by the workers’ firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers’ firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers’ firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers’ firm.
III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers’
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).
The investigation was initiated in response to a petition
filed January 12, 2011, by a state agency representative on
behalf of workers of StarTek USA, Inc., Alexandria, Louisiana.
The workers supply call center services related to customer care
and technical support.
The investigation revealed that workers of StarTek USA,
Inc., Alexandria, Louisiana, who are engaged in activities
related to call center services, meet the criteria for
certification.
Criterion I has been met because a significant number of
workers are threatened to become totally separated during the
relevant period.
Criterion II has been satisfied because the workers’ firm
has shifted to a foreign country services like or directly
competitive with the services supplied by the firm.
Criterion III has been met because the shift of services
by StarTek USA, Inc. contributed importantly to threatened
worker group separations at the Alexandria, Louisiana
facility.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of StarTek USA, Inc.,
Alexandria, Louisiana, who are engaged in activities related to
call center services, meet the worker group certification
criteria under Section 222(a) of the Act, 19 U.S.C. § 2272(a).
In accordance with Section 223 of the Act, 19 U.S.C. § 2273, I
make the following certification:
“All workers of StarTek USA, Inc., Alexandria, Louisiana,
who became totally or partially separated from employment
on or after January 10, 2010, through two years from the
date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the
date of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended.”
Signed in Washington, D.C., this 26th day of January, 2011
/s/ Michael W. Jaffe
______________________________
MICHAEL W. JAFFE
Certifying Officer, Office of
Trade Adjustment Assistance
2
Employment and Training Administration
TA-W-75,089
STARTEK USA, INC.
ALEXANDRIA, LOUISIANA
TA-W-75,089A
STARTEK USA, INC.
COLLINSVILLE, VIRGINIA
Amended Certification Regarding Eligibility to
Apply for Worker Adjustment Assistance
In accordance with Section 223 of the Trade Act of 1974, as
amended (“Act”), 19 U.S.C. § 2273, the Department of Labor
issued a Certification of Eligibility to Apply for Worker
Adjustment Assistance on January 26, 2011, applicable to workers
of StarTek USA, Inc., Alexandria, Louisiana. The workers are
engaged in the supply of call center services related to
customer care and technical support. The Department’s Notice
was published in the Federal Register on February 10, 2011 (76
FR 7587).
On its own motion, the Department reviewed the
certification for workers of the subject firm.
New information shows that the Collinsville, Virginia
location of StarTek USA, Inc. supplied call center services such
as sales and technical support for outside customers of the
subject firm, and supports and operates in conjunction with the
Alexandria, Louisiana location. Both locations have experienced
worker separations during the relevant time period, a decline in
customer sales, and were impacted by an increase in imports of
call center services to vendors in foreign countries.
Accordingly, the Department is amending the certification
to include workers of StarTek USA, Inc., Collinsville, Virginia.
The amended notice applicable to TA-W-75,089 is hereby
issued as follows:
“All workers of StarTek USA, Inc., Alexandria, Louisiana
(TA-W-75,089) and StarTek USA, Inc., Collinsville, Virginia
(TA-W-75,089A), who became totally or partially separated
from employment on or after January 10, 2010 through
January 26, 2013, and all workers in the group threatened
with total or partial separation from employment on the
date of certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended.”
Signed in Washington, D.C., this 27th day of January, 2012.
/s/ Del Min Amy Chen
______________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance
4510-FN-P
DEPARTMENT OF LABOR
Employment and Training Administration
TA-W-75,089
STARTEK USA, INC.
ALEXANDRIA, LOUISIANA
Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance
In accordance with Section 223 of the Trade Act of 1974, as
amended (“Act”), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers’ firm
must have become totally or partially separated or be
threatened with total or partial separation.
II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:
(i)(I) there has been a shift by the workers’ firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers’ firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers’ firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers’ firm.
III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers’
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).
The investigation was initiated in response to a petition
filed January 12, 2011, by a state agency representative on
behalf of workers of StarTek USA, Inc., Alexandria, Louisiana.
The workers supply call center services related to customer care
and technical support.
The investigation revealed that workers of StarTek USA,
Inc., Alexandria, Louisiana, who are engaged in activities
related to call center services, meet the criteria for
certification.
Criterion I has been met because a significant number of
workers are threatened to become totally separated during the
relevant period.
Criterion II has been satisfied because the workers’ firm
has shifted to a foreign country services like or directly
competitive with the services supplied by the firm.
Criterion III has been met because the shift of services
by StarTek USA, Inc. contributed importantly to threatened
worker group separations at the Alexandria, Louisiana
facility.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of StarTek USA, Inc.,
Alexandria, Louisiana, who are engaged in activities related to
call center services, meet the worker group certification
criteria under Section 222(a) of the Act, 19 U.S.C. § 2272(a).
In accordance with Section 223 of the Act, 19 U.S.C. § 2273, I
make the following certification:
“All workers of StarTek USA, Inc., Alexandria, Louisiana,
who became totally or partially separated from employment
on or after January 10, 2010, through two years from the
date of certification, and all workers in the group
threatened with total or partial separation from employment
on the date of certification through two years from the
date of certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended.”
Signed in Washington, D.C., this 26th day of January, 2011
/s/ Michael W. Jaffe
______________________________
MICHAEL W. JAFFE
Certifying Officer, Office of
Trade Adjustment Assistance
2