DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-74,647

REGENT GROUP, INC.
DBA ENCORE MARKETING
INCLUDING ON-SITE LEASED WORKERS FROM
EXPRESS EMPLOYMENT PROFESSIONALS
BLUE RIDGE SUMMIT, PENNSYLVANIA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on September 20, 2010, on behalf of workers of Regent
Group, Inc., dba Encore Marketing, Blue Ridge Summit,
Pennsylvania. The workers provide call center services. The
worker group includes on-site leased workers from Express
Employment Professionals.
The investigation revealed that workers of Regent Group,
Inc., dba Encore Marketing, who are engaged in employment
related to call center services, meet the criteria for
certification.
Criterion I has been met because a significant number of
workers have been separated during the relevant period.
Criterion II has been satisfied because the workers' firm
has acquired from a foreign country services like or directly
competitive with the service supplied by the workers.
Criterion III has been met because the acquisition of
services from a foreign country by Regent Group, Inc., dba
Encore Marketing, contributed importantly to worker group
separations at the Blue Ridge Summit, Pennsylvania facility.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Regent Group, Inc.,
dba Encore Marketing, Blue Ridge Summit, Pennsylvania, who are
engaged in employment related to call center services meet the
worker group certification criteria under Section 222(a) of the
Act, 19 U.S.C. § 2272(a). In accordance with Section 223 of the
Act, 19 U.S.C. § 2273, I make the following certification:
"All workers of Regent Group, Inc., dba Encore Marketing,
including on-site leased workers from Express Employment
Professionals, Blue Ridge Summit, Pennsylvania, who became
totally or partially separated from employment on or after
September 16, 2009, through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on the date of
certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C., this 12th day of November, 2010


/s/Michael W. Jaffe
______________________________
MICHAEL W. JAFFE
Certifying Officer, Office of
Trade Adjustment Assistance