DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-74,561

HILTON RESERVATIONS AND CUSTOMER CARE
HEMET DIVISION OF HILTON WORLDWIDE
HEMET, CALIFORNIA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on August 25, 2010 by three workers of Hilton Reservations
and Customer Care, Hemet Division of Hilton Worldwide, Hemet,
California. The workers provide hospitality care services and
are not separately identifiable by service.
The investigation revealed that workers of the subject firm
meet the criteria for certification.
Criterion I has been met because a significant percentage
of workers at the subject firm have been separated during the
relevant period.
Criterion II has been satisfied because the subject firm
is shifting hospitality care services to the Philippines
during the relevant period.
Criterion III has been met because the shift in service
by the subject firm to the Philippines contributed importantly
to worker group separations at the subject firm during the
relevant period.




Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of the Hilton
Reservations and Customer Care, Hemet Division of Hilton
Worldwide, Hemet California, who are engaged in hospitality care
services, meet the worker group certification criteria under
Section 222(a) of the Act, 19 U.S.C. § 2272(a). In accordance
with Section 223 of the Act, 19 U.S.C. § 2273, I make the
following certification:
"All workers of Hilton Reservations and Customer Care,
Hemet Division of Hemet Worldwide, Hemet, California, who
became totally or partially separated from employment on or
after August 11, 2009 through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on date of
certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C., this 3rd day of September, 2010


/s/Elliott S. Kushner
______________________________
ELLIOTT S. KUSHNER
Certifying Officer, Office of
Trade Adjustment Assistance