DEPARTMENT OF LABOR

Employment and Training Administration


TA-W-74,443

STARTEK USA, INC.
RESOURCE PLANNING DEPARTMENT
INCLUDING OFF-SITE TELEWORKER BRYAN MARTIN
DENVER, COLORADO

TA-W-74,443A

STARTEK USA, INC.
RESOURCE PLANNING DEPARTMENT
COLLINSVILLE, VIRGINIA

TA-W-74,443B

STARTEK USA, INC.
RESOURCE PLANNING DEPARTMENT
DECATUR, ILLINOIS

TA-W-74,443C

STARTEK USA, INC.
RESOURCE PLANNING DEPARTMENT
JONESBORO, ARKANSAS

TA-W-74,443D

STARTEK USA, INC.
RESOURCE PLANNING DEPARTMENT
MANSFIELD, OHIO

TA-W-74,443E

STARTEK USA, INC.
RESOURCE PLANNING DEPARTMENT
LYNCHBURG, VIRGINA

TA-W-74,443F

STARTEK USA, INC.
RESOURCE PLANNING DEPARTMENT
ENID, OKLAHOMA

TA-W-74,443G

STARTEK USA, INC.
RESOURCE PLANNING DEPARTMENT
GRAND JUNCTION, COLORADO

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification of
eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm under
Section 222(a) of the Act, 19 U.S.C. § 2272(a), are satisfied if
the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm must
have become totally or partially separated or be threatened
with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or supply
of services like or directly competitive with those
produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign country
by the workers' firm of articles/services that are like
or directly competitive with those produced/supplied by
the workers' firm.

III. The third criterion requires that the shift/acquisition must
have contributed importantly to the workers' separation or
threat of separation. See Section 222(a)(2)(B)(ii) of the
Act, 19 U.S.C. § 2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on July 30, 2010 on behalf of workers of StarTek USA, Inc.,
including off-site worker Bryan Martin, Resource Planning
Department, Denver, Colorado (TA-W-74,443); Collinsville, Virginia
(TA-W-74,443A); Decatur, Illinois (TA-W-74,443B); Jonesboro,
Arkansas (TA-W-74,443C); Mansfield, Ohio (TA-W-74,443D); Lynchburg,
Virginia (TA-W-74,44E); Enid, Oklahoma (TA-W-74,443F) and Grand
Junction, Colorado (TA-W-74,443G). The workers are engaged in
resource planning services.
The investigation revealed that workers of StarTek, who are
engaged in employment related to resource planning services, meet
the criteria for certification.
Criterion I has been met because a significant proportion of
workers have been separated during the period under
investigation.
Criterion II has been satisfied because the workers' firm is
shifting to a foreign country the supply of services like or
directly competitive with the services supplied by workers.
Criterion III has been met because the shift of resource
planning supplied to a foreign country contributed importantly to
worker group separations in the Resource Planning Departments of
each of the listed locations.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of StarTek USA, Inc.,
including off-site worker Bryan Martin, Resource Planning
Department, Denver, Colorado (TA-W-74,443); Collinsville, Virginia
(TA-W-74,443A); Decatur, Illinois (TA-W-74,443B); Jonesboro,
Arkansas (TA-W-74,443C); Mansfield, Ohio (TA-W-74,443D); Lynchburg,
Virginia (TA-W-74,44E); Enid, Oklahoma (TA-W-74,443F) and Grand
Junction, Colorado (TA-W-74,443G), who are engaged in employment
related to resource planning services, meet the worker group
certification criteria under Section 222(a) of the Act, 19 U.S.C. §
2272(a). In accordance with Section 223 of the Act, 19 U.S.C. §
2273, I make the following certification:



"All workers of StarTek USA, Inc., including off-site worker
Bryan Martin, Resource Planning Department, Denver, Colorado
(TA-W-74,443); StarTek, USA, Inc., Resource Planning
Department, Collinsville, Virginia (TA-W-74,443A); StarTek,
USA, Inc., Resource Planning Department, Decatur, Illinois
(TA-W-74,443B); StarTek, USA, Inc., Resource Planning
Department, Jonesboro, Arkansas (TA-W-74,443C); StarTek, USA,
Inc., Resource Planning Department, Mansfield, Ohio (TA-W-
74,443D); StarTek, USA, Inc., Resource Planning Department,
Lynchburg, Virginia (TA-W-74,44E); StarTek, USA, Inc.,
Resources Planning Department, Enid, Oklahoma (TA-W-74,443F)
and StarTek, USA, Inc., Resource Planning Department, Grand
Junction, Colorado (TA-W-74,443G), who became totally or
partially separated from employment on or after July 19,
2009, through two years from the date of certification, and
all workers in the group threatened with total or partial
separation from employment on the date of certification
through two years from the date of certification, are eligible
to apply for adjustment assistance under Chapter 2 of Title II
of the Trade Act of 1974, as amended,"
Signed in Washington, D.C., this 13th day of August, 2010


/s/Del Min Amy Chen
______________________________
DEL MIN AMY CHEN
Certifying Officer, Division of
Trade Adjustment Assistance