DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-74,253
INTERNATIONAL BUSINESS MACHINES (IBM)
GLOBAL TECHNOLOGY SERVICES DELIVERY DIVISION
UNIX SYSTEM ADMINISTRATOR GROUP
SUPPORTING THE DISNEY ACCOUNT
TELEWORKER LOCATED IN
PHOENIX, ARIZONA

TA-W-74,253A
INTERNATIONAL BUSINESS MACHINES (IBM)
GLOBAL TECHNOLOGY SERVICES DELIVERY DIVISION
UNIX SYSTEM ADMINISTRATOR GROUP
SUPPORTING THE DISNEY ACCOUNT
TELEWORKERS LOCATED IN
COSTA MESA AND EL SEGUNDO, CALIFORNIA

TA-W-74,253B
INTERNATIONAL BUSINESS MACHINES (IBM)
GLOBAL TECHNOLOGY SERVICES DELIVERY DIVISION
UNIX SYSTEM ADMINISTRATOR GROUP
SUPPORTING THE DISNEY ACCOUNT
TELEWORKERS LOCATED IN
ATLANTA, GEORGIA

TA-W-74,253C
INTERNATIONAL BUSINESS MACHINES (IBM)
GLOBAL TECHNOLOGY SERVICES DELIVERY DIVISION
UNIX SYSTEM ADMINISTRATOR GROUP
SUPPORTING THE DISNEY ACCOUNT
TELEWORKER LOCATED IN
LENEXA, KANSAS

TA-W-74,253D
INTERNATIONAL BUSINESS MACHINES (IBM)
GLOBAL TECHNOLOGY SERVICES DELIVERY DIVISION
UNIX SYSTEM ADMINISTRATOR GROUP
SUPPORTING THE DISNEY ACCOUNT
TELEWORKER LOCATED IN
LOUISVILLE, KENTUCKY


TA-W-74,253E
INTERNATIONAL BUSINESS MACHINES (IBM)
GLOBAL TECHNOLOGY SERVICES DELIVERY DIVISION
UNIX SYSTEM ADMINISTRATOR GROUP
SUPPORTING THE DISNEY ACCOUNT
TELEWORKER LOCATED IN
MINNEAPOLIS, MINNESOTA

TA-W-74,253F
INTERNATIONAL BUSINESS MACHINES (IBM)
GLOBAL TECHNOLOGY SERVICES DELIVERY DIVISION
UNIX SYSTEM ADMINISTRATOR GROUP
SUPPORTING THE DISNEY ACCOUNT
TELEWORKER LOCATED IN
OMAHA, NEBRASKA

TA-W-74,253G
INTERNATIONAL BUSINESS MACHINES (IBM)
GLOBAL TECHNOLOGY SERVICES DELIVERY DIVISION
UNIX SYSTEM ADMINISTRATOR GROUP
SUPPORTING THE DISNEY ACCOUNT
TELEWORKER LOCATED IN
BEDFORD, NEW HAMPSHIRE

TA-W-74,253H
INTERNATIONAL BUSINESS MACHINES (IBM)
GLOBAL TECHNOLOGY SERVICES DELIVERY DIVISION
UNIX SYSTEM ADMINISTRATOR GROUP
SUPPORTING THE DISNEY ACCOUNT
TELEWORKER LOCATED IN
ENGLEWOOD CLIFFS, NEW JERSEY

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on June 17, 2010, by an Arizona One-Stop Operator on
behalf of workers of International Business Machines (IBM),
Global Technology Services Delivery Division, UNIX System
Administrator Group, supporting the Disney Account. The
worker group includes only teleworkers located in Phoenix,
Arizona (TA-W-74,253); Costa Mesa and El Segundo, California,
(TA-W-74,253A); Atlanta, Georgia (TA-W-74,253B); Lenexa,
Kansas (TA-W-74,253C); Louisville, Kentucky (TA-W-74,253D);
Minneapolis, Minnesota (TA-W-74,253E); Omaha, Nebraska (TA-W-
74,253F); Bedford, New Hampshire(TA-W-74,253G); and Englewood
Cliffs, New Jersey (TA-W-74,253H). The workers provide
computer services such as installing, troubleshooting,
operating, testing, planning and configuring complex client
information systems, products, or networking
systems/components.
The investigation revealed that teleworkers of IBM, Global
Technology Services Delivery Division, UNIX System
Administrator Group, supporting the Disney Account, who are
engaged in employment related to computer services, meet the
criteria for certification.
Criterion I has been met because a significant proportion
of the workers have been separated from employment.
Criterion II has been satisfied because the workers' firm
has shifted to a foreign country the supply of services like
or directly competitive with the computer services supplied by
the workers.
Criterion III has been met because the shift of services
by the workers' firm contributed importantly to worker group
separations at IBM, Global Technology Services Delivery
Division, UNIX System Administrator Group, supporting the
Disney Account.

Conclusion
After careful review of the facts obtained in the
investigation, I determine that teleworkers of International
Business Machines (IBM), Global Technology Services Delivery
Division, UNIX System Administrator Group, supporting the
Disney Account, who are engaged in employment related to
providing computer services, meet the worker group
certification criteria under Section 222(a) of the Act, 19
U.S.C. § 2272(a). In accordance with Section 223 of the Act, 19
U.S.C. § 2273, I make the following certification:



"All workers of International Business Machines (IBM),
Global Technology Services Delivery Division, UNIX System
Administrator Group, supporting the Disney Account,
Teleworkers located in Phoenix, Arizona (TA-W-74,253);
Costa Mesa and El Segundo, California, (TA-W-74,253A);
Atlanta, Georgia (TA-W-74,253B); Lenexa, Kansas (TA-W-
74,253C); Louisville, Kentucky (TA-W-74,253D);
Minneapolis, Minnesota (TA-W-74,253E); Omaha, Nebraska
(TA-W-74,253F); Bedford, New Hampshire(TA-W-74,253G); and
Englewood Cliffs, New Jersey (TA-W-74,253H), who became
totally or partially separated from employment on or after
June 3, 2009, through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on the date of
certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C., this 15th day of October, 2010


/s/Michael W. Jaffe
______________________________
MICHAEL W. JAFFE
Certifying Officer, Division of
Trade Adjustment Assistance