DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-74,175

JPMORGAN CHASE
CARD SERVICES DIVISION
FREDERICK, MARYLAND

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. (Set forth in Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii)).

The investigation was initiated in response to a petition
filed on June 2, 2010 by a state agency representative on
behalf of workers of JPMorgan Chase, Card Services Division,
Frederick, Maryland. The workers were engaged in customer call
center services relating to credit card delinquency issues.
The investigation revealed that workers of JPMorgan Chase,
Card Services Division, Frederick, Maryland, who are engaged in
activities related to customer call center services, meet the
criteria for certification.
Criterion I has been met because a significant number of
workers have been separated during the relevant period.
Criterion II has been satisfied because there has been a
shift of services by JPMorgan Chase to a foreign country.
Criterion III has been met because the shift of services
contributed importantly to worker group separations at the
Frederick, Maryland facility.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of JPMorgan Chase, Card
Services Division, Frederick, Maryland, who are engaged in
employment related to customer call center services, meet the
worker group certification criteria under Section 222(a) of the
Act, 19 U.S.C. § 2272(a). In accordance with Section 223 of the
Act, 19 U.S.C. § 2273, I make the following certification:
"All workers of JPMorgan Chase, Card Services Division,
Frederick, Maryland, who became totally or partially
separated from employment on or after June 1, 2009, through
two years from the date of certification, and all workers
in the group threatened with total or partial separation
from employment on the date of certification through two
years from the date of certification, are eligible to apply
for adjustment assistance under Chapter 2 of Title II of
the Trade Act of 1974, as amended."
Signed in Washington, D.C., this 23rd day of November, 2010


/s/Michael W. Jaffe
______________________________
MICHAEL W. JAFFE
Certifying Officer, Office of
Trade Adjustment Assistance