DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-74,054

DELL, INC.
DELL SERVICES
INSURANCE SOLUTIONS DIVISION
FORMERLY TECHNICAL MANAGEMENT, INC.
ROME, GEORGIA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification of
eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm under
Section 222(a) of the Act, 19 U.S.C. § 2272(a), are satisfied if
the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm must
have become totally or partially separated or be threatened
with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or supply
of services like or directly competitive with those
produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign country
by the workers' firm of articles/services that are like
or directly competitive with those produced/supplied by
the workers' firm.

III. The third criterion requires that the shift/acquisition must
have contributed importantly to the workers' separation or
threat of separation. See Section 222(a)(2)(B)(ii) of the
Act, 19 U.S.C. § 2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on May 7, 2010 on behalf of workers of Dell, Inc., Dell
Services, Insurance Solutions Division, formerly Technical
Management, Inc., Rome, Georgia (Dell, Inc.). The workers are
engaged in activities related to the supply of insurance services.
The investigation revealed that workers of Dell, Inc., who
supply insurance services, meet the criteria for certification.
Criterion I has been met because a significant proportion of
the workers at Dell, Inc., have been totally or partially
separated or threatened with such separations, during the
relevant period.
Criterion II has been met because Dell, Inc., has shifted
the supply of like or directly competitive services to foreign
countries.
Criterion III has been met because the shift to India
contributed importantly to worker separations at Dell, Inc.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Dell, Inc., Dell
Services, Insurance Solutions Division, formerly Technical
Management, Inc., Rome, Georgia, who supply insurance services,
meet the worker group certification criteria under Section 222(a)
of the Act, 19 U.S.C. § 2272(a). In accordance with Section 223 of
the Act, 19 U.S.C. § 2273, I make the following certification:
"All workers of Dell, Inc., Dell Services, Insurance Solutions
Division, formerly Technical Management, Inc., Rome, Georgia,
who became totally or partially separated from employment on
or after May 5, 2009, through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on date of
certification through two years from the date of
certification, are eligible to apply for adjustment assistance
under Chapter 2 of Title II of the Trade Act of 1974, as
amended."
Signed in Washington, D.C., this 16th day of September, 2010.


/s/Elliott S. Kushner
______________________________
ELLIOTT S. KUSHNER
Certifying Officer, Office of
Trade Adjustment Assistance