DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-73,380

FISERV FULFILLMENT SERVICES, INC.
A SUBSIDARY OF ISNG SOLUTIONS, INC.
GATORS DIVISION
PITTSBURGH, PENNSYLVANIA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a) 2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.



III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. See Section
222(a)(2)(B)(ii)of the Act, 19 U.S.C. § 2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on January 28, 2010, by a company official, on behalf of
workers of Fiserv Fulfillment Services, Inc., a subsidiary of
ISNG Solutions, Inc., GATORS Division, Pittsburgh, Pennsylvania
(Fiserv).
The investigation revealed that workers of Fiserv, who are
engaged in employment related to the supply of software
development, meet the criteria for certification.
Criterion I has been met because a significant proportion
of the workers in Fiserv have become totally or partially
separated, or threatened with such separation, during the
relevant period.
Criterion II has been met because there has been a shift
by Fiserv to India in the supply of services like or directly
competitive with the software development services supplied by
the workers' firm.
Criterion III has been met because the shift of software
development services to India contributed importantly to
worker group separations at the Pittsburgh, Pennsylvania
facility.



Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Fiserv Fulfillment
Services, Inc., a subsidiary of ISNG Solutions, Inc., GATORS
Division, Pittsburgh, Pennsylvania, who are engaged in
employment related to the supply of development of software
services, meet the worker group certification criteria under
Section 222(a) of the Act, 19 U.S.C. § 2272(a). In accordance
with Section 223 of the Act, 19 U.S.C. § 2273, I make the
following certification:
"All workers of Fiserv Fulfillment, Inc., a subsidiary of
ISNG Solutions, Inc., GATORS Division, Pittsburgh,
Pennsylvania, who became totally or partially separated
from employment on or after January 22, 2009 through two
years from the date of certification, and all workers in
the group threatened with total or partial separation from
employment on date of certification through two years from
the date of certification, are eligible to apply for
adjustment assistance under Chapter 2 of Title II of the
Trade Act of 1974, as amended."
Signed in Washington, D.C., this 22nd day of March, 2010

/s/Del Min Amy Chen
______________________________
DEL MIN AMY CHEN
Certifying Officer, Division of
Trade Adjustment Assistance