DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-73,152

DELL, INC.
ENTERPRISE SERVER TECHNICAL SUPPORT FOR AMERICAS
ROUND ROCK, TEXAS

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor herein
presents the results of an investigation regarding certification of
eligibility to apply for worker adjustment assistance.
The group eligibility requirements for workers of a firm under
Section 222(a) of the Act, 19 U.S.C. § 2272(a), are satisfied if
the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm must
have become totally or partially separated or be threatened
with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or supply
of services like or directly competitive with those
produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign country
by the workers' firm of articles/services that are like
or directly competitive with those produced/supplied by
the workers' firm.

III. The third criterion requires that the shift/acquisition must
have contributed importantly to the workers' separation or
threat of separation. See Section 222(a)(2)(B)(ii) of the
Act, 19 U.S.C. § 2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on December 28, 2009 on behalf of workers of Dell, Inc.,
Enterprise Server Technical Support for Americas, Round Rock,
Texas. The workers are engaged in activities related to computer
systems and information technology services.
The investigation revealed that workers of Dell, Inc.,
Enterprise Server Technical Support for Americas, Round Rock,
Texas, who supply computer systems and information technology
services, meet the criteria for certification.
Criterion I has been met because a significant proportion of
the workers at Dell, Inc., Enterprise Server Technical Support
for Americas, Round Rock, Texas have been totally or partially
separated or threatened with such separations, during the
relevant period.
Criterion II has been met because Dell, Inc., has shifted
the supply of like or directly competitive services to foreign
countries.
Criterion III has been met because the shift to Panama and
Brazil contributed importantly to worker separations at Dell,
Inc., Enterprise Server Technical Support for Americas Group,
Round Rock, Texas.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Dell, Inc., Enterprise
Server Technical Support for Americas, Round Rock, Texas, who
supply computer systems and information technology services, meet
the worker group certification criteria under Section 222(a) of the
Act, 19 U.S.C. § 2272(a). In accordance with Section 223 of the
Act, 19 U.S.C. § 2273, I make the following certification:
"All workers of Dell, Inc., Enterprise Server Technical
Support for Americas, Round Rock, Texas, who supply computer
systems and information technology services, who became
totally or partially separated from employment on or after
December 18, 2008, through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on date of
certification through two years from the date of
certification, are eligible to apply for adjustment assistance
under Chapter 2 of Title II of the Trade Act of 1974, as
amended."
Signed in Washington, D.C., this 15th day of September, 2010

/s/Del Min Amy Chen
______________________________
DEL MIN AMY CHEN
Certifying Officer, Office of
Trade Adjustment Assistance