DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-73,105

AVIS BUDGET CAR RENTAL LLC
CONTACT CENTER OPERATIONS
A SUBSIDIARY OF AVIS BUDGET GROUP
WICHITA FALLS, TEXAS

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. (Set forth in Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii)).

The investigation was initiated in response to a petition
filed on December 16, 2009 on behalf of workers of Avis Budget
Car Rental LLC, Contact Center Operations, a subsidiary of Avis
Budget Group, Wichita Falls, Texas (Avis Wichita Falls). The
workers are engaged in activities related to inbound customer
service and reservations. The workers are not separately
identifiable by services.
The investigation revealed that workers of Avis Wichita
Falls who are engaged in activities related to inbound
customer service and reservations meet the criteria for
certification.
Criterion I has been met because a significant proportion
of workers in the workers' firm have become totally or partially
separated during the relevant period.
Criterion II has been met because there has been a shift
in inbound customer service and reservations by Avis Wichita
Falls to Canada.


Criterion III has been met because the shift in inbound
customer service and reservations by Avis Wichita Falls to
Canada contributed importantly to worker group separations at
Avis Wichita Falls.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Avis Budget Car
Rental LLC, Contact Center Operations, a subsidiary of Avis
Budget Group, Wichita Falls, Texas, who are engaged in
activities related to inbound customer service and reservations,
meet the worker group certification criteria under Section
222(a) of the Act, 19 U.S.C. § 2272(a). In accordance with
Section 223 of the Act, 19 U.S.C. § 2273, I make the following
certification:


"All workers of Avis Budget Car Rental LLC, Contact Center
Operations, a subsidiary of Avis Budget Group, Wichita
Falls, Texas, who became totally or partially separated
from employment on or after December 14, 2008, through two
years from the date of certification, and all workers in
the group threatened with total or partial separation from
employment on date of certification through two years from
the date of certification, are eligible to apply for
adjustment assistance under Chapter 2 of Title II of the
Trade Act of 1974, as amended."
Signed in Washington, D.C., this 6th day of April, 2010


/s/Elliott S. Kushner
______________________________
ELLIOTT S. KUSHNER
Certifying Officer, Division of
Trade Adjustment Assistance