DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-72,877

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
WORKERS AT VIRTUAL OFFICES THROUGHOUT THE UNITED STATES
EXCLUDING WORKERS IN THE TECHNICAL INTERGRATION ORGANIZATION
BASKING RIDGE, NEW JERSEY

TA-W-72,877A

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
HIGHLANDS RANCH, COLORADO

TA-W-72,877B

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
SOUTHFIELD, MICHIGAN

TA-W-72,877C

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
COPPELL, TEXAS

TA-W-72,877D

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
WESTMINSTER, COLORADO


TA-W-72,877E

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
BELLEVUE, WASHINGTON




TA-W-72,877F

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
INDIANAPOLIS, INDIANA

TA-W-72,877G

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
HERNDON, VIRGINIA

TA-W-72,877H

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
DREXEL HILL, PENNSYLVANIA

TA-W-72,877I

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
RESTON, VIRGINIA

TA-W-72,877J

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
MILPITAS, CALIFORNIA

TA-W-72,877K

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
CHELMSFORD, MASSACHUSETTS

TA-W-72,877L

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
OVERLAND PARK, KANSAS


TA-W-72,877M

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
NORFOLK, VIRGNIA

TA-W-72,877N

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
KING OF PRUSSIA, PENNSYLVANIA

TA-W-72,877O

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
ALPHARETTE, GEORGIA

TA-W-72,877P

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
NORCROSS, GEORGIA

TA-W-72,877Q

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
CHESIRE, CONNECTICUT

TA-W-72,877R

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
TAMPA, FLORIDA

TA-W-72,877S

AVAYA INC.
AVAYA PROFESSIONAL SERVICES (APS)
AVAYA WORLDWIDE SERVICES GROUP
ST. PETERSBURG, FLORIDA


Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on November 18, 2009 by a company official on behalf of
workers of Avaya Inc., Avaya Professional Services (APS), Avaya
Worldwide Services Group, Basking Ridge, New Jersey (TA-W-
72,877). The workers are engaged in activities related to
design, development, delivery, implementation and servicing of
communication solution services.
The worker group includes workers working remotely at
"Virtual Offices" throughout the United States, at Avaya
facilities, and Non-Avaya facilities:
TA-W-72,877A HIGHLANDS RANCH, COLORADO
TA-W-72,877B SOUTHFIELD, MICHIGAN
TA-W-72,877C COPPELL, TEXAS
TA-W-72,877D WESTMINSTER, COLORADO
TA-W-72,877E BELLEVUE, WASHINGTON
TA-W-72,877F INDIANAPOLIS, INDIANA
TA-W-72,877G HERNDON, VIRGINIA
TA-W-72,877H DREXEL HILL, PENNSYLVANIA
TA-W-72,877I RESTON, VIRGINIA
TA-W-72,877J MILPITAS, CALIFORNIA
TA-W-72,877K CHELMSFORD, MASSACHUSETTS
TA-W-72,877L OVERLAND PARK, KANSAS
TA-W-72,877M NORFOLK, VIRGNIA
TA-W-72,877N KING OF PRUSSIA, PENNSYLVANIA
TA-W-72,877O ALPHARETTE, GEORGIA
TA-W-72,877P NORCROSS, GEORGIA
TA-W-72,877Q CHESIRE, CONNECTICUT
TA-W-72,877R TAMPA, FLORIDA
TA-W-72,877S ST. PETERSBURG, FLORIDA

Workers in the "Virtual Offices" with the Technical
Integration Organization are already covered by TA-W-72,252
which expires November 16, 2011. Workers of Avaya - APS at
Avaya's Basking Ridge, New Jersey headquarters are already
covered by TA-W-63,797 which expires August 18, 2010.
The investigation revealed that workers of Avaya - APS who
are engaged in activities related to the supply of
communication solution services meet the criteria for
certification.
Criterion I has been met because a significant number of
workers have been separated or threatened with separation.
Criterion II has been satisfied because the workers' firm
has shifted to a foreign country the supply of a service like
or directly competitive with the service supplied by the
workers.
Criterion III has been met because the shift of services
contributed importantly to worker group separations at Avaya -
APS.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Avaya Inc., Avaya
Professional Services (APS), Avaya Worldwide Services Group,
working at virtual offices throughout the United States,
Basking Ridge, New Jersey (TA-W-72,877) and
TA-W-72,877A HIGHLANDS RANCH, COLORADO
TA-W-72,877B SOUTHFIELD, MICHIGAN
TA-W-72,877C COPPELL, TEXAS
TA-W-72,877D WESTMINSTER, COLORADO
TA-W-72,877E BELLEVUE, WASHINGTON
TA-W-72,877F INDIANAPOLIS, INDIANA
TA-W-72,877G HERNDON, VIRGINIA
TA-W-72,877H DREXEL HILL, PENNSYLVANIA
TA-W-72,877I RESTON, VIRGINIA
TA-W-72,877J MILPITAS, CALIFORNIA
TA-W-72,877K CHELMSFORD, MASSACHUSETTS
TA-W-72,877L OVERLAND PARK, KANSAS
TA-W-72,877M NORFOLK, VIRGNIA
TA-W-72,877N KING OF PRUSSIA, PENNSYLVANIA
TA-W-72,877O ALPHARETTE, GEORGIA
TA-W-72,877P NORCROSS, GEORGIA
TA-W-72,877Q CHESIRE, CONNECTICUT
TA-W-72,877R TAMPA, FLORIDA
TA-W-72,877S ST. PETERSBURG, FLORIDA

excluding workers in "Virtual Offices" with the Technical
Integration Organization who are covered by TA-W-72,252 and
workers at the Basking Ridge, New Jersey location who are
covered by TA-W-63,797, who are engaged in activities related to
the supply of communications solution services, meet the worker
group certification criteria under Section 222(a) of the Act, 19
U.S.C. § 2272(a). In accordance with Section 223 of the Act, 19
U.S.C. § 2273, I make the following certification:
"All workers of Avaya Inc., Avaya Professional Services
(APS), Avaya Worldwide Services Group, working at virtual
offices throughout the United States, Basking Ridge, New
Jersey (TA-W-72,877) and
TA-W-72,877A HIGHLANDS RANCH, COLORADO
TA-W-72,877B SOUTHFIELD, MICHIGAN
TA-W-72,877C COPPELL, TEXAS
TA-W-72,877D WESTMINSTER, COLORADO
TA-W-72,877E BELLEVUE, WASHINGTON
TA-W-72,877F INDIANAPOLIS, INDIANA
TA-W-72,877G HERNDON, VIRGINIA
TA-W-72,877H DREXEL HILL, PENNSYLVANIA
TA-W-72,877I RESTON, VIRGINIA
TA-W-72,877J MILPITAS, CALIFORNIA
TA-W-72,877K CHELMSFORD, MASSACHUSETTS
TA-W-72,877L OVERLAND PARK, KANSAS
TA-W-72,877M NORFOLK, VIRGNIA
TA-W-72,877N KING OF PRUSSIA, PENNSYLVANIA
TA-W-72,877O ALPHARETTE, GEORGIA
TA-W-72,877P NORCROSS, GEORGIA
TA-W-72,877Q CHESIRE, CONNECTICUT
TA-W-72,877R TAMPA, FLORIDA
TA-W-72,877S ST. PETERSBURG, FLORIDA

and excluding workers in "Virtual Offices" with the
Technical Integration Organization, who became totally or
partially separated from employment on or after November
12, 2008, through two years from the date of certification,
and all workers in the group threatened with total or
partial separation from employment on the date of
certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C., this 3rd day of May, 2010


/s/Michael W. Jaffe
______________________________
MICHAEL W. JAFFE
Certifying Officer, Division of
Trade Adjustment Assistance