DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-72,769

SIEMENS IT SOLUTIONS & SERVICES
LEVEL ONE SERVICE DESK
CLARKS SUMMITT, PENNSYLVANIA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on November 5, 2009 on behalf of workers of the Level One
Help Desk of Siemens IT Solutions & Services, Clarks Summit,
Pennsylvania. The workers provide customer service.
The investigation revealed that the aforementioned worker
group meet the criteria for certification.
Criterion I has been met because worker separations have
occurred.
Criterion II has been satisfied because all of the work
performed by the Level One Help Desk of Siemens IT Solutions &
Services, Clarks Summit, Pennsylvania has been shifted to a
foreign country.
Criterion III has been met because the shift described
above contributed importantly to worker group separations at
Level One Help Desk of Siemens IT Solutions & Services, Clarks
Summit, Pennsylvania.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that the workers of Level One Help
Desk of Siemens IT Solutions & Services, Clarks Summit,
Pennsylvania meet the worker group certification criteria under
Section 222(a) of the Act, 19 U.S.C. § 2272(a). In accordance
with Section 223 of the Act, 19 U.S.C. § 2273, I make the
following certification:
"All workers of Level One Help Desk of Siemens IT
Solutions & Services, Clarks Summit, Pennsylvania, who
became totally or partially separated from employment on or
after October 30, 2008, through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on date of
certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C., this 16th day of March, 2010.

/s/ Elliott S. Kushner
______________________________
ELLIOTT S. KUSHNER
Certifying Officer, Division of
Trade Adjustment Assistance