DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-72,400

CALIFORNIA STATE AUTOMOBILE ASSOCIATION INTER-INSURANCE BUREAU
INFORMATION TECHNOLOGY DIVISION
GLENDALE, ARIZONA

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on September 24, 2009 on behalf of workers of California
State Automobile Association Inter-Insurance Bureau (CSAA),
Information Technology Division, Glendale, Arizona. The
workers are engaged in employment related to the internal supply
of information technology services.
The investigation revealed that workers of CSAA,
Information Technology Division who are engaged in employment
related to the supply information technology services, meet
the criteria for certification.
Criterion I has been met because a significant number of
the workers have become separated during the relevant period.
Criterion II has been met because the workers' firm has
shifted to a foreign country its acquisition of services like
or directly competitive with the services supplied by the
Information Technology Division at the Glendale, Arizona
location.
Criterion III has been met because the shift in
acquisition by CSAA to India contributed importantly to worker
separations at the Glendale, Arizona facility.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of California State
Automobile Association Inter-Insurance Bureau, Information
Technology Division, Glendale, Arizona meet the worker group
certification criteria under Section 222(a) of the Act, 19
U.S.C. § 2272(a). In accordance with Section 223 of the Act, 19
U.S.C. § 2273, I make the following certification:
"All workers of California State Automobile Association
Inter-Insurance Bureau, Information Technology Division,
Glendale, Arizona who became totally or partially separated
from employment on or after September 15, 2008, through two
years from the date of certification, and all workers in
the group threatened with total or partial separation from
employment on the date of certification through two years
from the date of certification, are eligible to apply for
adjustment assistance under Chapter 2 of Title II of the
Trade Act of 1974, as amended."
Signed in Washington, D.C., this 12th day of March, 2010


/s/Michael W. Jaffe
_____________________________
MICHAEL W. JAFFE
Certifying Officer, Division of
Trade Adjustment Assistance