DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-71,924

ALLSTATE INSURANCE COMPANY
ALLSTATE MOTOR CLUB DIVISION
SOUTH BARRINGTON, ILLINOIS

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on August 5, 2009 by three workers on behalf of workers of
Allstate Insurance Company, Allstate Motor Club Division,
South Barrington, Illinois. The workers provide call center
support services to Allstate Motor Club members. The petition
alleges that services have been shifted to a foreign country.
The investigation revealed that workers of Allstate
Insurance Company, Allstate Motor Club, who are engaged in
employment related to call center support services, meet the
criteria for certification.
Criterion I has been met because a significant number of
the workers at the subject firm have been separated or are
threatened with separation.
Criterion II has been satisfied because the workers' firm
has acquired from a foreign country services like or directly
competitive with services provided by the workers.
Criterion III has been met because the acquisition of
call center support services from India by Allstate Insurance
contributed importantly to worker group separations at the
Allstate Motor Club Division in S. Barrington.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Allstate Insurance
Company, Allstate Motor Club Division, South Barrington,
Illinois, who are engaged in employment related to call center
support services, meet the worker group certification criteria
under Section 222(a) of the Act, 19 U.S.C. § 2272(a). In
accordance with Section 223 of the Act, 19 U.S.C. § 2273, I make
the following certification:
"All workers of Allstate Insurance Company, Allstate Motor
Club Division, South Barrington, Illinois, who became
totally or partially separated from employment on or after
July 31, 2008, through two years from the date of
certification, and all workers in the group threatened with
total or partial separation from employment on date of
certification through two years from the date of
certification, are eligible to apply for adjustment
assistance under Chapter 2 of Title II of the Trade Act of
1974, as amended."
Signed in Washington, D.C., this 3rd day of November, 2009


/s/Richard Church
______________________________
RICHARD CHURCH
Certifying Officer, Division of
Trade Adjustment Assistance