DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-70,738

AMDOCS, INC.
CABS BILLING GROUP
INCLUDING EMPLOYEES WORKING OFF SITE IN ILLINOIS, CONNECTICUT,
CALIFORNIA, AND MISSOURI
AND ON-SITE LEASED WORKERS FROM IQN
MILWAUKEE, WISCONSIN

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; or
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on May 29, 2009 on behalf of workers of Amdocs, Inc., CABS
Billing Group, Milwaukee, Wisconsin. The workers provided
software development services, customer application
management, and system test support on-site for various AT&T
locations.
The workers group includes workers within the CABS
Billing Group at additional AT&T locations in Illinois,
Connecticut, California, and Missouri.
The worker group also includes on-site leased worker from
IQN.
The investigation revealed that workers in the above worker
group who are engaged in employment related to software
development services, customer application management, and
system test support meet the criteria for certification.
Criterion I has been met because a significant portion of
the workers were separated from employment during the relevant
period.
Criterion II has been met because the subject firm has
shifted the above noted service functions to India.
Criterion III has been met because the shift of the
services to locations abroad by Amdocs, Inc., contributed
importantly to worker group separations within the CABS
Billing Group.
Conclusion
After careful review of the obtained in the investigation,
I determine that workers of Amdocs, Inc., CABS Billing Group,
including employees working off site in Illinois, Connecticut,
California, and Missouri, and on-site leased workers from IQN,
Milwaukee, Wisconsin, who are engaged in employment related to
software development services, customer application
management, and system test support meet the worker group
certification criteria under Section 222(a) of the Act, 19
U.S.C. § 2272(a). In accordance with Section 223 of the Act, 19
U.S.C. § 2273, I make the following certification:












"All workers of Amdocs, Inc., CABS Billing Group,
including employees working off site in Illinois,
Connecticut, California, and Missouri, and on-site leased
workers from IQN, Milwaukee, Wisconsin, who became totally
or partially separated from employment on or after May 28,
2008, through two years from the date of certification, and
all workers in the group threatened with total or partial
separation from employment on date of certification through
two years from the date of certification, are eligible to
apply for adjustment assistance under Chapter 2 of Title II
of the Trade Act of 1974, as amended."
Signed in Washington, D.C., this 8th day of September, 2009


/s/ Richard Church
______________________________
RICHARD CHURCH
Certifying Officer, Division of
Trade Adjustment Assistance