DEPARTMENT OF LABOR

Employment and Training Administration

TA-W-70,696

ALLSTATE INSURANCE COMPANY
MARKETING TECHNOLOGY
QUALITY ASSURANCE AND CUSTOMER COMMUNICATION SUBDIVISIONS
INCLUDING ON-SITE LEASED WORKERS FROM SYNTEL
NORTHBROOK, ILLINOIS

Certification Regarding Eligibility
To Apply for Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended ("Act"), 19 U.S.C. § 2273, the Department of Labor
herein presents the results of an investigation regarding
certification of eligibility to apply for worker adjustment
assistance.
The group eligibility requirements for workers of a firm
under Section 222(a) of the Act, 19 U.S.C. § 2272(a), are
satisfied if the following criteria are met:
I. The first criterion (set forth in Section 222(a)(1) of the
Act, 19 U.S.C. § 2272(a)(1)) requires that a significant
number or proportion of the workers in the workers' firm
must have become totally or partially separated or be
threatened with total or partial separation.

II. The second criterion (set forth in Section 222(a)(2) of the
Act, 19 U.S.C. § 2272(a)(2)) may be satisfied if either:

(i)(I) there has been a shift by the workers' firm to a
foreign country in the production of articles or
supply of services like or directly competitive with
those produced/supplied by the workers' firm; OR
(i)(II) there has been an acquisition from a foreign
country by the workers' firm of articles/services that
are like or directly competitive with those
produced/supplied by the workers' firm.

III. The third criterion requires that the shift/acquisition
must have contributed importantly to the workers'
separation or threat of separation. See Section
222(a)(2)(B)(ii) of the Act, 19 U.S.C. §
2272(a)(2)(B)(ii).

The investigation was initiated in response to a petition
filed on May 28, 2009 by an Illinois One-Stop Operator on
behalf of workers of Quality Assurance and Customer
Communication, subdivisions of Allstate Insurance Company's
Marketing Technology Department, Northbrook, Illinois. The
workers provide software testing and print support services.
The worker groups include on-site leased workers from
Syntel.
The investigation revealed that workers of Allstate
Insurance Company, Quality Assurance and Customer
Communication, subdivisions of Marketing Technology, who are
engaged in employment related to software testing and print
support services meet the criteria for certification.
Criterion I has been met because a significant proportion
of the worker groups was separated in the last year.
Criterion II has been satisfied because the workers' firm
has shifted abroad the supply of services provided by the
workers.
Criterion III has been met because the shift of software
testing and print support services to Ireland by Allstate
Insurance Company contributed importantly to worker group
separations at the subject firm.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that workers of Allstate Insurance
Company, Quality Assurance and Customer Communication,
subdivisions of Marketing Technology, Northbrook, Illinois,
including on-site leased workers from Syntel, who are engaged in
employment related to software testing and print support
services meet the worker group certification criteria under
Section 222(a) of the Act, 19 U.S.C. § 2272(a). In accordance
with Section 223 of the Act, 19 U.S.C. § 2273, I make the
following certification:
"All workers of Allstate Insurance Company, Quality
Assurance and Customer Communication, subdivisions of
Marketing Technology, Northbrook, Illinois, including on-
site leased workers from Syntel, who became totally or
partially separated from employment on or after May 26,
2008, through two years from the date of certification, and


all workers in the group threatened with total or partial
separation from employment on date of certification through
two years from the date of certification, are eligible to
apply for adjustment assistance under Chapter 2 of Title II
of the Trade Act of 1974, as amended."
Signed in Washington, D.C., this 13th day of August, 2009


/s/Richard Church
______________________________
RICHARD CHURCH
Certifying Officer, Division of
Trade Adjustment Assistance