DEPARTMENT OF LABOR
Employment and Training Administration
TA-W-63,481
COMPUCOM SYSTEMS, INC.
PFIZER HELP DESK OPERATION
PARSIPPANY, NEW JERSEY

Negative Determination Regarding Eligibility
To Apply For Worker Adjustment Assistance
And Alternative Trade Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended (19 USC 2273), the Department of Labor herein presents the
results of an investigation regarding certification of eligibility to
apply for worker adjustment assistance.
The investigation was initiated on June 5, 2008, in response to a
petition filed by a company official on behalf of workers of Compucom
Systems, Inc., Pfizer Help Desk Operation, Parsippany, New Jersey.
Compucom Systems, Inc. The workers provided computer support
services.
The investigation revealed that Compucom Systems, Inc. was
contracted to provide IT help desk services to Pfizer Corporation.
The help desk employees would fix general system and software
problems, such as password and access issues.
The investigation revealed that Compucom Systems, Inc., Pfizer
Help Desk Operation, Parsippany, New Jersey, does not produce an
article within the meaning of Section 222(a)(2) of the Act. In order
to be considered eligible to apply for adjustment assistance under
Section 223 of the Trade Act of 1974, the worker group seeking
certification (or on whose behalf certification is being sought) must
work for a "firm" or appropriate subdivision that produces an article
and there must be a relationship between the workers' work and the
article produced by the workers' firm or appropriate subdivision. The
help desk workers do not support a firm or appropriate subdivision
that produces an article domestically and thus the worker group cannot
be considered import impacted or affected by a shift in production of
an article.
In addition, in accordance with Section 246 the Trade Act of 1974
(26 USC 2813), as amended, the Department of Labor herein presents the
results of its investigation regarding certification of eligibility to
apply for alternative trade adjustment assistance (ATAA) for older
workers.
In order for the Department to issue a certification of
eligibility to apply for ATAA, the worker group must be certified
eligible to apply for trade adjustment assistance (TAA). Since the
workers are denied eligibility to apply for TAA, the workers cannot be
certified eligible for ATAA.


Conclusion
After careful review of the facts obtained in the investigation,
I determine that all workers of Compucom Systems, Inc., Pfizer Help
Desk Operation, Parsippany, New Jersey are denied eligibility to apply
for adjustment assistance under Section 223 of the Trade Act of 1974,
and are also denied eligibility to apply for alternative trade
adjustment assistance under Section 246 of the Trade Act of 1974.
Signed in Washington, D.C., this 18th day of June 2008

/s/ Linda G. Poole
______________________________
LINDA G. POOLE
Certifying Officer, Division of
Trade Adjustment Assistance