DEPARTMENT OF LABOR

Employment and Training Administration
TA-W-56,781

AT&T CORP.
AT&T CLASSIC SERVICES
CONSUMER SERVICES DIVISION
MESA, ARIZONA

Negative Determination Regarding Eligibility to Apply for
Worker Adjustment Assistance and
Alternative Trade Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended (19 USC 2273), the Department of Labor herein presents
the results of an investigation regarding certification of
eligibility to apply for worker adjustment assistance.
The investigation was initiated on March 22, 2005, in
response to a petition filed by the Communications Workers of
America (CWA), Local 7050, on behalf of workers of AT&T,
Consumer Sales and Service Center, Mesa, Arizona. The
investigation revealed that the official name of the subdivision
is AT&T Corp., AT&T Classic Services, Consumer Services
Division, Mesa, Arizona. The workers performed customer billing
and service inquiries related to bundled consumer offerings for
AT&T phone services. The workers are separately identifiable
from workers in the Business Division of the firm.
The investigation revealed that AT&T Corp., AT&T Classic
Services, Consumer Services Division, Mesa, Arizona, does not
produce an article within the meaning of Section 222(a)(2) of
the Act. In order to be considered eligible to apply for
adjustment assistance under Section 223 of the Trade Act of
1974, the worker group seeking certification (or on whose behalf
certification is being sought) must work for a "firm" or
appropriate subdivision that produces an article and there must
be a relationship between the workers' work and the article
produced by the workers' firm or appropriate subdivision. The
customer service workers described above do not support a firm
or appropriate subdivision that produces an article domestically
and thus the worker group can not be considered import impacted
or affected by a shift in production of an article.
In addition, in accordance with Section 246 the Trade Act
of 1974 (26 USC 2813), as amended, the Department of Labor
herein presents the results of its investigation regarding
certification of eligibility to apply for alternative trade
adjustment assistance (ATAA) for older workers.
In order for the Department to issue a certification of
eligibility to apply for ATAA, the worker group must be
certified eligible to apply for trade adjustment assistance
(TAA). Since the workers are denied eligibility to apply for
TAA, the workers cannot be certified eligible for ATAA.


Conclusion
After careful review, I determine that all workers of AT&T
Corp., AT&T Classic Services, Consumer Services Division, Mesa,
Arizona, are denied eligibility to apply for adjustment
assistance under Section 223 of the Trade Act of 1974, and are
also denied eligibility to apply for alternative trade
adjustment assistance under Section 246 of the Trade Act of
1974, as amended.
Signed in Washington, D. C. this 25th day of April 2005.

/s/ Linda G. Poole
______________________________
LINDA G. POOLE
Certifying Officer, Division of
Trade Adjustment Assistance