DEPARTMENT OF LABOR
Employment and Training Administration
BUSINESS CONFIDENTIAL

TA-W-56,561

CITICORP CREDIT SERVICES, INC (USA)
MIDDLEBURG HEIGHTS, OHIO

Negative Determination Regarding Eligibility
To Apply For Worker Adjustment Assistance and
Alternative Trade Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended (19 USC 2273), the Department of Labor herein presents
the results of an investigation regarding certification of
eligibility to apply for worker adjustment assistance.
The investigation was initiated on February 11, 2005, in
response to a petition filed on behalf of workers of Citicorp
Credit Services Inc. (USA), Middleburg Heights, Ohio. Workers
were engaged in customer service activities related to Citicorp
credit card accounts.
The investigation found that The Citigroup Global Consumer
Group businesses comprise the financial service sector's most
diverse consumer product offerings - banking services, credit
cards, loans, and insurance. Citigroup Global Consumer Group
does not make any products or articles of any kind in its entire
corporate structure.
The investigation revealed that Citicorp Credit Services
Inc. (USA), Middleburg Heights, Ohio, does not produce an
article within the meaning of Section 222(a)(2) of the Act. In
order to be considered eligible to apply for adjustment
assistance under Section 223 of the Trade Act of 1974, the
worker group seeking certification (or on whose behalf
certification is being sought) must work for a "firm" or
appropriate subdivision that produces an article and there must
be a relationship between the workers' work and the article
produced by the workers' firm or appropriate subdivision. The
customer service workers described above do not support a firm
or appropriate subdivision that produces an article domestically
and thus the worker group can not be considered import impacted
or affected by a shift in production of an article.
In addition, in accordance with Section 246 the Trade Act
of 1974 (26 USC 2813), as amended, the Department of Labor
herein presents the results of its investigation regarding
certification of eligibility to apply for alternative trade
adjustment assistance (ATAA) for older workers.
In order for the Department to issue a certification of
eligibility to apply for ATAA, the worker group must be
certified eligible to apply for trade adjustment assistance
(TAA). Since the workers are denied eligibility to apply for
TAA, the workers cannot be certified eligible for ATAA.
Conclusion
After careful review, of the facts obtained in this
investigation, I determine that all workers of Citicorp Credit
Services Inc. (USA), Middleburg Heights, Ohio are denied
eligibility to apply for adjustment assistance under Section 223
of the Trade Act of 1974, and are denied eligibility to apply
for alternative trade adjustment assistance under Section 246 of
the Trade Act of 1974, as amended.
Signed in Washington, D.C., this 25th day of March, 2005.

/s/ Linda G. Poole
______________________________
LINDA G. POOLE
Certifying Officer, Division of
Trade Adjustment Assistance