Denied
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TAW-55102  /  ACS, Inc. (Portland, OR)

Petitioner Type: State
Impact Date:
Filed Date: 06/18/2004
Most Recent Update: 07/12/2004
Determination Date: 07/12/2004
Expiration Date:

DEPARTMENT OF LABOR

Employment and Training Administration

TA-W 55,102

AFFILIATED COMPUTER SERVICES, INC.
PEAK DEPARTMENT
PORTLAND, OREGON

Negative Determination Regarding Eligibility to Apply for
Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended (19 USC 2273), the Department of Labor herein presents the
results of an investigation regarding certification of eligibility
to apply for worker adjustment assistance.
The investigation was initiated on June 18, 2004, in response
to a petition filed by a state agency representative on behalf of
workers at Affiliated Computer Services, Inc., PEAK Department,
Portland, Oregon. Workers at the subject division were engaged in
information technology customer service call center quality
assurance services. This involves listening to and scoring
recorded calls taken by customer service representatives in various
locations.
The investigation revealed that Affiliated Computer Services,
Inc., PEAK Department, Portland, Oregon does not produce an article
within the meaning of Section 222(a)(2) of the Act. In order to be
considered eligible to apply for adjustment assistance under
Section 223 of the Trade Act of 1974, the worker group seeking
certification (or on whose behalf certification is being sought)
must work for a "firm" or appropriate subdivision that produces an
article and there must be a relationship between the workers' work
and the article produced by the workers' firm or appropriate
subdivision. The workers of Affiliated Computer Services, Inc.,
PEAK Department, Portland, Oregon do not support a firm or
appropriate subdivision that produces an article domestically and
thus the worker group can not be considered import impacted or
affected by a shift in production of an article.
Conclusion
After careful review of the facts obtained in the
investigation, I determine that all workers of at Affiliated
Computer Services, Inc., PEAK Department, Portland, Oregon are
denied eligibility to apply for adjustment assistance under section
223 of the Trade Act of 1974.
Signed in Washington, D. C. this 12th day of July 2004.

/s/ Richard Church
______________________________
RICHARD CHURCH
Certifying Officer, Division of
Trade Adjustment Assistance