DEPARTMENT OF LABOR

Employment and Training Administration
TA-W-54,732

M C I
NILES CALL CENTER
NILES, OHIO

Negative Determination Regarding Eligibility
To Apply For Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended (19 USC 2273), the Department of Labor herein presents the
results of an investigation regarding certification of eligibility
to apply for worker adjustment assistance.
The investigation was initiated on April 16, 2004, in response
to a petition filed on behalf of workers of M C I, Niles Call
Center, Niles, Ohio. The workers answered telephones to take cus-
tomer orders, and to respond to questions related to tele-
communication services, local telephone service, and other on-line
customer services.
The investigation revealed that M C I, Niles Call Center,
Niles, Ohio, does not produce an article within the meaning of
Section 222 (a)(2) of the Act. In order to be considered eligible
to apply for adjustment assistance under Section 223 of the Trade
Act of 1974, the worker group seeking certification (or on whose
behalf certification is being sought) must work for a "firm" or
appropriate subdivision that produces an article and there must be
a relationship between the workers' work and the article produced
by the workers' firm or appropriate subdivision. The Niles Call
Center workers described above do not support a firm or appropriate
subdivision that produces an article domestically and thus the
worker group can not be considered import impacted or affected by a
shift in production of an article.
Conclusion
After careful review, I determine that all workers of M C I,
Niles Call Center, Niles, Ohio, are denied eligibility to apply for
adjustment assistance under Section 223 of the Trade Act of 1974.
Signed in Washington, D. C., this 26th day of May, 2004.


/s/ Richard Church

_____________________________
RICHARD CHURCH
Certifying Officer, Division of
Trade Adjustment Assistance