DEPARTMENT OF LABOR
Employment and Training Administration
TA-W-54,396

VOLT SERVICES GROUP
A DIVISION OF VOLT TECHNICAL RESOURCES, LLC
(A WHOLLY OWNED SUBSIDIARY OF VOLT MANAGEMENT CORP.)
AND VOLT MANAGEMENT CORP.
(A WHOLLY OWNED SUBSIDIARY OF VOLT INFORMATION SCIENCES, INC,)
LEASED WORKERS AT HEWLETT-PACKARD COMPANY (HP)
ROSEVILLE, CALIFORNIA

Negative Determination Regarding Eligibility
To Apply For Worker Adjustment Assistance

In accordance with Section 223 of the Trade Act of 1974, as
amended (19 USC 2273), the Department of Labor herein presents the
results of an investigation regarding certification of eligibility
to apply for worker adjustment assistance.
The investigation was initiated on March 2, 2004, in
response to a petition filed on behalf of workers of Volt
Services Group, a division of Volt Technical Resources, LLC, a
wholly owned subsidiary of Volt Management Corp. and Volt
Management Corp., a wholly owned subsidiary of Volt Information
Sciences, Inc., employed onsite at Hewlett-Packard Company (HP),
Roseville, California. Workers of the subject firm provide "Help
Desk" functions (i.e. they provide technical support for the
internal HP employees.) This involves answering phone calls,
evaluating requests for "help," determining the underlying issue,
and providing resolution to the problem.
The investigation revealed that the "Help Desk" workers
described above are composed of employees of Volt Services Company
and were leased, pursuant to a contract, to work at Hewlett Packard
Company, Roseville, California.
In order to be considered eligible to apply for adjustment
assistance under Section 223 of the Trade Act of 1974, as a
threshold matter, the firm or the worker group seeking
certification (or on whose behalf certification is being sought)
must produce an article. Leased workers under a contractual
relationship with a firm or appropriate subdivision that produces
an article are also treated as workers of a firm producing an
article if their work is related to that production.
The investigation determined that the work of the employees of
Volt Services Group is not related to the production of an article
by Hewlett Packard Company. The separations of Volt Services
Group's workers at the HP facility are directly attributable to
HP's decision to contract with a Canadian-based firm for its "Help
Desk" requirements.


Conclusion
After careful review, I determine that all workers of Volt
Services Group, a division of Volt Technical Resources, LLC, a
wholly owned subsidiary of Volt Management Corp. and Volt
Management Corp., a wholly owned subsidiary of Volt Information
Sciences, Inc, employed onsite at Hewlett-Packard Company (HP),
Roseville, California, are denied eligibility to apply for
adjustment assistance under section 223 of the Trade Act of 1974.
Signed in Washington, D.C., this 4th day of June 2004.

/s/ Linda G. Poole
______________________________
LINDA G. POOLE
Certifying Officer, Division of
Trade Adjustment Assistance