UNEMPLOYMENT INSURANCE PROGRAM LETTER No. 14-05, Change 3
Unemployment Insurance Program Letter No. 14-05, Change 3
Acceptable Levels of Performance (ALP) Criteria for Appeals Case Aging Measures and Nonmonetary Determination Quality Review
To inform states of the acceptable levels of performance criteria for the average age of pending lower and higher authority appeals core measures, to update the current minimum passing score for nonmonetary cases and the sampling rules for the measure of nonmonetary determinations quality. This is also to remind states that the regulatory requirements remain in effect for lower authority appeals promptness.
STATE WORKFORCE AGENCIES
BRENT R. ORRELL
Acting Assistant Secretary
Direct all questions to the appropriate Regional Office.