UNEMPLOYMENT INSURANCE PROGRAM LETTER No. 11-18
Unemployment Insurance Program Letter No. 11-18
ETA 9177 Report - Pre-Implementation Planning Checklist Report for State Unemployment Insurance (UI) Information Technology (IT) Modernization Projects
Building on lessons learned from previous state implementations of modernized UI IT systems, the U.S. Department of Labor's Employment and Training Administration (ETA) facilitated the development of a UI IT Modernization Pre-Implementation Planning Checklist for states to use prior to "going live" with a new UI Benefits and/or Tax system. Prior to the production launch of a UI IT system, State UI agencies must use the ETA 9177 Checklist Report to verify that necessary system functions are available and/or that alternative solutions are developed to help avoid major disruption of services to UI customers and to prevent delays in paying UI benefits when due.
STATE WORKFORCE AGENCIES
ROSEMARY LAHASKY
Deputy Assistant Secretary
Questions should be directed to the appropriate Regional Office.