TRAINING AND EMPLOYMENT GUIDANCE LETTER No. 02-08
Training and Employment Guidance Letter No. 02-08
Updated Table of Weights for Use in Calculating State-Level American Customer Satisfaction Index (ACSI) Scores for the Participant and Employer Customer Satisfaction Surveys
To provide states with the Program Year (PY) 2007 ACSI Table of Weights, and to alert states to the possibility of new customer survey plans for PY 2008.
ALL STATE WORKFORCE AGENCIES
ALL STATE WORKFORCE LIAISONS
BRENT R. ORRELL
Deputy Assistant Secretary
Questions concerning this issuance may be directed to the appropriate Regional Office.