Employment and Training Administration Advisory System U.S. Department of Labor
Washington, D.C. 20210 |
CLASSIFICATION
WIA/ASCI CORRESPONDENCE SYMBOL OFAM DATE October 4, 2002 |
TRAINING AND EMPLOYMENT GUIDANCE LETTER NO. 7-02
TO: |
ALL STATE WORKFORCE LIAISONS ALL STATE WORKFORCE AGENCIES ALL STATE WORKER ADJUSTMENT LIAISONS ALL ONE-STOP CENTER SYSTEM LEADS |
FROM: | EMILY STOVER DeROCCO Assistant Secretary | |
SUBJECT: | Updated Table of Weights for Use in Calculating State-Level American Customer Satisfaction Index (ACSI) Scores for the Participant, Employment and Job Seeker Customer Satisfaction Surveys |
RESCISSIONS | EXPIRATION DATE |
Continuing |
5. Action Required. States shall distribute this guidance to all officials within the state who need such information to implement Employment Service and WIA core and customer satisfaction measures.
6. Inquiries. Questions concerning this issuance may be directed to the appropriate Regional Office.
7. Attachments. ACSI Formula Weights.