Resource Library

Finding a job after becoming unemployed can be challenging for many individuals. Even as the unemployment rate has decreased during the recovery from the 2007–2008 financial crisis, the average duration of regular unemployment insurance benefits remains high (15.6 weeks as of January 2017). The Department of Labor (DOL) has long sought effective ways to encourage unemployed workers to engage in services that can help them get reemployed.

The brief presents initial findings on the effects of an intervention designed to encourage Unemployment Insurance (UI) claimants to participate in their state’s Reemployment and Eligibility Assessment (REA) pilot program and persist in their job search. For the study, selected Michigan Works! agencies and the W.E. Upjohn Institute partnered with the U.S.

Infographic depicting high-level results of the Using Behavioral Interventions to Improve Take-Up of a Reemployment Program Technical Report.

Webinar describing the high-level results of the Using Behavioral Interventions to Improve Take-Up of a Reemployment Program Technical Report.

The U.S. Department of Labor’s (DOL) Behavioral Interventions (DOL-BI) project adds to a growing body of evidence indicating that relatively small changes in how programs operate can lead to striking improvements in their performance. In three trials that tested applications of behavioral science, the project team found substantial benefits for three DOL programs. The brief provides details on the design and findings of each trial. This brief focuses on the lessons learned by the team as it identified opportunities for behavioral trials and implemented each one.

The playbook was developed to give program administrators and managers at the U.S. Department of Labor (DOL) and other social programs an overview of how they can use insights from behavioral science to improve the effectiveness of their programs and services. This playbook is a step-by-step guide on how to identify behavioral problems and use strategies informed by behavioral science.

Effective U.S. Department of Labor (DOL) programs often require people to take action to get the benefits offered, but people often fail to do so. The reasons can be varied: they aren’t motivated to participate or they intend to but get distracted, or they begin and then are deterred by seemingly minor operational hassles. Fortunately, behavioral scientists have developed many techniques to improve the effectiveness of program procedures–techniques that have been applied successfully in many DOL programs.

The podcast describes lessons learned from the Behavioral Interventions for Labor Related Programs Project, designed to test the use of behavioral science in U.S. Department of Labor (DOL) programs.

Worker moral hazard has been shown in some empirical studies to influence workers’ compensation insurance claims patterns. According to moral hazard theory, temporary help services workers would be expected to file a greater number of spurious claims than traditional, directly-hired employees as a result of greater safety information asymmetry between staffing agencies and the temporary help services workers they place in third party workplaces than between employers and their directly-hired employees.

The nature of the employer-employee relationship is drastically changing in the United States, with lead employers employing fewer workers directly and instead relying on intermediaries and contracting firms for providing labor services. In the paper researchers investigate the incidence and effects of outsourcing labor service jobs in food, cleaning, security and logistics (FCSL) to business service firms. They first provide long time series using Census and ACS data documenting large movements of FCSL jobs to business service firms, with an accelerating trend since the Great Recession.