About the Brief

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To systematically document key characteristics and features of American Job Centers (AJCs), Mathematica and its partners—Social Policy Research Associates, The George Washington University, and Capital Research Corporation—conducted the America Job Centers’ Institutional Analysis for the U.S. Department of Labor (DOL). In the second half of 2016, as the workforce system was in the early stages of implementing Workforce Innovation and Opportunity Act (WIOA), the study team visited 40 AJCs and examined a wide range of institutional features including administrative structure and One-Stop Operators, partner involvement, funding and resource sharing practices, data systems and sharing, and service delivery for job seekers and employers. The study provides a useful picture of the AJC system during the early days of WIOA. The findings offer insights into the changes and potential challenges WIOA raises for the existing AJC service delivery system in its efforts to fully implement WIOA and achieve its vision of an integrated workforce system.

Citation

Holcomb, P., Rosenberg, L., Brown, E., English, B., Dunham, K., Betesh, H. (2018). Mathematica Policy Research. An Institutional Analysis of American Job Centers (AJC): Study Highlights. Chief Evaluation Office, U.S. Department of Labor.

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This study was sponsored by the Employment and Training Administration, Office of Policy Development and Research, Division of Research and Evaluation, and was produced outside of CEO’s standard research development process.