U.S. Department of Labor Investigation Results in South Florida Transportation Service Company Paying $75,358 in Back Wages to 51 Employees

HIALEAH GARDENS, FL – South Florida medical transportation service company Care Transport Service LLC will pay $75,358 in back wages to 51 employees after a U.S. Department of Labor’s Wage and Hour Division (WHD) investigation found the employer violated overtime and recordkeeping provisions of the Fair Labor Standards Act (FLSA).

WHD investigators determined that Care Transport Service LLC, a non-emergency transportation company in Hialeah Gardens, Florida, failed to pay drivers for time they spent working from home confirming their appointments with patients for the following day. This practice resulted in overtime violations when these employees worked more than 40 hours per week, yet were not paid time-and-one-half for those hours. Additionally, the employer inaccurately classified one salaried dispatcher as exempt from overtime, resulting in the company paying him a flat salary without overtime when he worked more than 40 hours per week. Care Transport Service LLC’s failure to maintain accurate records of the number of hours employees worked resulted in a recordkeeping violation.

“When employers fail to pay employees the wages they have legally earned, it not only harms those employees but also allows those companies to gain an unfair economic advantage over their law-abiding competitors,” said Tony Pham, Wage and Hour Division District Director in Miami. “We encourage employers to contact us with any questions they may have, and to use the wide variety of tools we offer to help them understand their obligations and to comply with the law.”

Care Transport Services LLC provides medical transportation for clinics in Miami-Dade and Broward counties.

For more information about the FLSA and other laws enforced by the Wage and Hour Division, contact the toll-free helpline at 866-4US-WAGE (487-9243). Information is also available at https://www.dol.gov/whd.