US Department of Labor reaches agreement with Conduent Inc. to resolve alleged hiring discrimination at Oklahoma facility

YUKON, OK – The U.S. Department of Labor has entered into a conciliation agreement with Conduent Inc. to resolve alleged systemic hiring discrimination against Black, Asian, Native Hawaiian and Pacific Islander applicants for customer care assistant positions at its Yukon facility.

In the agreement, Conduent agrees to pay $395,000 in back wages and interest to 1,624 applicants. The company will also take steps to ensure its personnel practices, including recordkeeping and internal auditing procedures, meet legal requirements.

A routine compliance evaluation by the department’s Office of Federal Contract Compliance Programs found that actions by the business process services company – which operated as Xerox Commercial Solutions formerly – allegedly discriminated against applicants from March 25, 2013, through March 24, 2015, in violation of Executive Order 11246, which prohibits federal contractors from discriminating in employment based on race, color or national origin.

“Together, the U.S. Department of Labor and Conduent will ensure the company will take measures to comply with federal hiring and equal employment opportunity laws,” said Office of Federal Contract Compliance Programs Regional Director Melissa Speer in Dallas. “Fair and equal consideration should be given to all applicants regardless of their race or ethnicity.”