U.S. Department of Labor Launches Online Help Desk to Provide Compliance Assistance to Federal Contractors and Stakeholders

WASHINGTON, DC – Today, the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) launched the Contractor Assistance Portal, an online help desk to provide enhanced compliance assistance to federal contractors and stakeholders. The virtual online helpdesk is part of a broad push by the U.S. Department of Labor to provide innovative compliance assistance to job creators.

After a series of town halls in 2017, OFCCP committed to developing an online helpdesk resource. OFCCP then further committed to establishing an online help desk in Directive No. 2019-03.  Today, the Agency made good on these commitments.

“OFCCP is committed to transparency in the Agency’s enforcement practices and providing more certainty to federal contractors,” said Acting Secretary of Labor Patrick Pizzella.

“We are very excited to launch the Contractor Assistance Portal so the Office of Federal Contract Compliance Programs can provide more access to compliance assistance resources,” said OFCCP Director Craig E. Leen. “We want federal contractors to use this tool to ask questions and search answers regarding compliance with the laws and regulations enforced by OFCCP.”

The Contractor Assistance Portal is a compliance assistance resource produced in coordination with the U.S. Department of Labor’s Office of Compliance Initiatives that allows users to ask questions freely and access helpful reference materials.  

OFCCP is a civil rights agency in the U.S. Department of Labor. It enforces Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974. Collectively, these laws prohibit federal contractors and subcontractors from discriminating on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. Additionally, contractors must act affirmatively to ensure equal employment opportunity in their employment processes, and they must not discriminate against applicants or employees because they inquire about, discuss, or disclose their compensation or that of others, subject to certain limitations. For more information, please call OFCCP’s toll-free helpline at 800-397-6251 or visit http://www.dol.gov/ofccp/.

The mission of the Department of Labor is to foster, promote, and develop the welfare of the wage earners, job seekers, and retirees of the United States; improve working conditions; advance opportunities for profitable employment; and assure work-related benefits and rights.