Labor Department Welcomes the Performance
Institutes’ Assessment of Agency’s E-Government Programs

DOL Ranked Overall Winner in E-Government Performance

WASHINGTON—The U.S. Department of Labor continues to heed President George W. Bush’s call that “(g)overnment should be results-oriented—guided not by process but guided by performance.”

The Labor Department’s E-Government performance leadership is exemplified by the range and quality of its mission-aligned technology projects. This technology performance resulted in The Performance Institute naming the Labor Department as the FY 2002 winner in Overall Performance Management. The Performance Institute, located in Arlington, Va., is a private think tank on performance-based practices for government agencies.

“The Performance Institutes’ assessment of the department as the overall ‘winner’ shows that our efforts are on target. Our technological progress is helping to create a future that will closely link quality citizen services with changing workforce needs,” said Secretary of Labor Elaine L. Chao.

The Performance Institute’s assessment and the Labor Department’s technology progress are also reflected in the most recent scorecard reports released by the Office of Management and Budget (OMB).

OMB’s release of the second quarter scorecard report, effective March 31, 2003, shows that DOL has maintained its progress in all five areas of focus including E-Government. On a quarterly basis, the OMB rates the government’s progress in implementing the President’s Management Agenda on a “stoplight” color grading scale in five areas: Strategic Management of Human Capital; Competitive Sourcing; Improved Financial Performance; Expanded E-Government; and Budget and Performance Integration. DOL is one of just five Cabinet agencies with responsibilities related to Faith-based and Community-based initiatives. The department received a yellow baseline rating with a green progress score for four of the five areas. For Competitive Sourcing, DOL received a red baseline score with a yellow progress rating. OMB’s rating places DOL among the leaders of all federal agencies in both status and progress scores.

DOL has sustained previous gains while expanding new technology. In just one year, the Web site GovBenefits.gov has expanded from 55 benefit programs to over 400 programs and has attracted over 4 million visitors to the site. The Labor Department’s technology gains are outlined in a separate summary of the agency’s E-Government accomplishments.

These expanded and new technology initiatives are increasing the quality of customer services, operational efficiencies, and performance overall at DOL. They exemplify the department’s E-Government leadership position in technology advancements.

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Archived News Release — Caution: Information may be out of date.