The U.S. Department of Labor's (DOL) National Contact Center (NCC) provides employees and employers a reliable resource to receive consistent, accurate, and current information assistance for all DOL programs. The NCC provides nationwide toll-free information services to our customers with questions about employment, unemployment, wages, workplace safety and health, pension and health benefits, workplace injuries as well as all other general DOL related inquiries. In addition to answering general information inquiries, the NCC will refer any specific inquiry from the American public to the appropriate DOL office without delay.
Agency Contact Center Hours and Call Wait Times
*Denotes agency contact center closures based on the federal holiday schedule.
Call wait times are updated every minute. The call wait times were last updated on .
| Agency | Toll-Free Number | Customers Waiting | Call Wait Time |
|---|---|---|---|
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General Inquiries |
1-866-4-USA-DOL (1-866-487-2365) Monday to Friday, 8 a.m. to 8 p.m. ET* |
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Employment and Training Administration (ETA) |
1-877-US-2JOBS (1-877-872-5627) Monday to Friday, 8 a.m. to 11 p.m. ET* |
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Job Corps |
1-800-733-JOBS (1-800-733-5627) 24 hours a day, 7 days a week |
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Mine Safety and Health Administration (MSHA) |
1-800-746-1553 24 hours a day, 7 days a week |
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Occupational Safety and Health Administration (OSHA) |
1-800-321-OSHA (1-800-321-6742) 24 hours a day, 7 days a week |
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Office of Disability Employment Policy (ODEP) |
1-866-ODEP-DOL (1-866-633-7365) Monday to Friday, 8 a.m. to 8 p.m. ET* |
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Office of Small and Disadvantaged Business Utilization (OSDBU) |
1-888-9-SBREFA (1-888-972-7332) Monday to Friday, 8 a.m. to 8 p.m. ET* |
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Veterans' Employment and Training Services (VETS) |
1-866-237-0275 Monday to Friday, 8 a.m. to 8 p.m. ET* |
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Women's Bureau (WB) |
1-800-827-5335 Monday to Friday, 8 a.m. to 8 p.m. ET* |
Speech and Hearing Impaired
If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.
Additional Agencies
Please be aware that these do not display call wait times.
| Agency | Agency Contact Number |
|---|---|
Civil Rights Center | 202-693-6500 Monday to Friday, 8 a.m. to 5 p.m. ET |
Employee Benefits Security Administration (EBSA) | 1-866-444-3272 Monday to Friday, 8:30 a.m. to 4:30 p.m. ET |
Office of Labor-Management Standards (OLMS) | 202-693-0123 Monday to Friday, 8 a.m. to 5 p.m. ET |
Wage and Hour Division (WHD) | 1-866-4-US-WAGE (1-866-487-9243) Monday to Friday, 8:00 a.m. to 4:30 p.m. local time. Hours vary by region. |