Staffing Jail-Based American Job Centers Issue Brief—Early Lessons from LEAP

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Staffing Jail-Based American Job Centers Issue Brief—Early Lessons from LEAP

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2016-17

Publication Info

The Linking to Employment Activities Pre-release (LEAP) grants piloted the creation of jail-based American Job Centers (AJCs) to support the successful reentry of participants and directly link them to community-based AJCs upon release. This evaluation brief is one of a series that examines approaches to providing services before and after incarceration across 20 sites.

To operate specialized American Job Centers (AJCs) within jail facilities, workforce development agencies had to adapt their standard approaches to hiring and staffing to accommodate the operations and security requirements of the jail and hiring processes of various partners. Drawing on data from site visits to seven LEAP sites, this brief explores their approach to staffing jail-based AJCs, including the varying staffing configurations, key staff qualifications, hiring and onboarding processes, and strategies to expedite hiring based on lessons learned.

Key findings include:

  • Grantees sought to hire staff with a combination of criminal justice experience, workforce development experience, group facilitation skills, and interpersonal skills, but found it difficult to find candidates who possessed all these skills.
  • Lengthy background checks required to work in the jails, difficulty recruiting qualified candidates, and long, bureaucratic hiring processes contributed to staffing delays.
  • Engaging partners in the hiring process and being flexible with staffing plans helped mitigate hiring challenges.