This report tracks various aspects of the transactions between One-Stop staff and clients and describes job seeker and employer experience within two One-Stops located in central Missouri, one in Camdenton and the other in Columbia.  Focus on two One-Stops permits a close examination of the flow of transactions among One-Stop staff, partner agencies, and clients, while minimizing research costs. 

The research questions that guided inquiry into the inner workings of the two One-Stop Career Centers included, but was not limited to:

• The history of the Central Region and the Camdenton and ColumbiaOne-StopCareerCenters;

• An examination of data used in state and federal reporting activities;

• Local factors that influenced the current structure and function of each One-Stop;

• If physical layout of each One-Stop facilitates or hinders the flow of client traffic in the center and the typical service delivery process at each One-Stop;

• The characteristics of the flow of clients entering and exiting the One-Stops; and

• Job-seekers and employers experiences with the One-Stops.