This guidance letter outlines: 1) the parameters States are to use in conducting State level customer satisfaction surveys, 2) the formula weights to be used in computing performance for the State American Customer Satisfaction Index (ACSI) scores for participants and employers, and 3) the parameters States are to use in capturing customer satisfaction outcomes at the local level for local performance accountability purposes.

To provide copies of ETA Form 8560, Petition for Trade Adjustment Assistance, and the Spanish version, ETA Form 8559, Solicitud de Asistencia Para Ajuste Ocupacional.

To transmit guidance promoting the seamless integration and coordination of services provided under the Trade Act programs -- TAA program and the NAFTA-TAA program (including the Secondary Worker program) -- with the provisions of WIA of 1998.

To provide clarifying information and guidance to Welfare-to-Work (WtW) grantees about 1) eligibility determination for formula grants for the period July 1 to September 30, 2000; 2) participant reclassification from the 30 percent eligibility category to the 70 percent eligibility category; 3) the WtW and Workforce Investment Act (WIA) interface; and 4) the proper calculation of the 70 percent minimum expenditure requirement for WtW funds.

To transmit estimated employer contribution rates for CY 2000.

To revise and provide clarification to the instructions for the Workforce Investment Act (WIA) of 1998 Transition Summer Report (WTSR).

To advise States of the opportunity to submit a Supplemental Budget Request (SBR) for funding of the subject position.

To provide, for review and comment, the draft One-Stop Guide to Accessibility and Accommodation of Persons with Disabilities. This document contains guidance on programmatic and physical access for individuals with disabilities under section 504 of the Rehabilitation Act of 1973, as amended (section 504), the nondiscrimination and equal opportunity provisions (section 188) of the Workforce Investment Act of 1998 (WIA), and their implementing regulations.

To announce the release of the first web-based versions of the Occupational Information Network, known as O*NET. O*NET OnLine and O*NET 3.0 -- the database that powers it -- are now available on the Internet. The Department of Labor, Employment and Training Administration is releasing two upgraded O*NET products: O*NET OnLine and the O*NET 3.0 Database.

To provide planning estimates and guidance for Program Year (PY) 2000 State One-Stop Occupational Employment Statistics (OS/OES) grant funds, by State, for the OES survey.