UNEMPLOYMENT INSURANCE PROGRAM LETTER No. 28-13
Unemployment Insurance Program Letter No. 28-13
Benefit Accuracy Measurement (BAM) Investigative and Coding Guidance
To update ET Handbook No. 395, 5th Edition, to include BAM standards for exhaustive attempts to obtain claimant information and to establish guidelines for coding errors when claimants fail to respond.
STATE WORKFORCE AGENCIES
ERIC M. SELEZNOW
Acting Assistant Secretary
Questions should be directed to the appropriate Regional Office.