TRAINING AND EMPLOYMENT GUIDANCE LETTER No. 12-12
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Canceled
Training and Employment Guidance Letter No. 12-12
Issue Date:
Program Year:
2012
Fiscal Year:
2013
Expiration Date:
Continuing
Subject
Table of Weights for Use in Calculating State-Level American Customer Satisfaction Index (ACSI) Scores for Participant and Employer Customer Satisfaction Surveys
Purpose
To provide states with a table of weights for use in calculating Program Year (PY) 2011 Workforce Investment Act customer satisfaction results (See Attachment A). This action will enable states to fulfill statutorily required obligations to collect data and measure customer satisfaction.
To
ALL STATE WORKFORCE AGENCIES
ALL STATE WORKFORCE LIAISONS
From
JANE OATES
Assistant Secretary
Contact
Questions concerning this issuance may be directed to the appropriate Regional Office.
Documents
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Rescissions/Cancelations
There are no rescissions or cancelations for this advisory.