TRAINING AND EMPLOYMENT GUIDANCE LETTER No. 07-09

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Canceled

Training and Employment Guidance Letter No. 07-09

Issue Date:

September 30, 2009

Program Year:

2009

Fiscal Year:

2009

Expiration Date:

Continuing

Subject

Updated Table of Weights for Use in Calculating State-Level American Customer Satisfaction Index (ACSI) Scores for the Participant and Employer Customer Satisfaction Surveys.

Purpose

To provide states with the Program Year (PY) 2008 ACSI Table of Weights.

ALL STATE WORKFORCE AGENCIES
ALL STATE WORKFORCE LIAISONS

From

JANE OATES
Assistant Secretary

Contact

Questions concerning this issuance may be directed to the appropriate Regional Office.

Documents

To preserve the formatting of this document, it has been converted to PDF (Portable Document Format) to retain its original layout.

View the Complete Document (PDF) (721.64 KB)

Accessible Version (PDF) (194.75 KB)

Attachments

Click on links below to view, save, or print Attachment(s).

ACSI Formula Weights for PY 2008 (8.05 KB)

WIA Guidance: Collecting Customer Satisfaction (101.33 KB)

Rescissions/Cancelations

There are no rescissions or cancelations for this advisory.