TEN 25-22
Training and Employment Notice No. 25-22
New Robotic Process Automation (RPA) Toolkit available on WorkforceGPS
To announce the release of a new toolkit published on WorkforceGPS under the Unemployment Insurance (UI) Community of Practice (COP) website at https://www.workforcegps.org. This content describes RPA as a promising technology solution. The toolkit provides states with information on how using RPA in state Unemployment Compensation (UC) program administration can be appropriate and effectively leveraged by states, regarding RPA as a promising technology solution. The toolkit provides states with information on how using RPA in state UC program administration can be appropriate and effectively leveraged by SWAs.
STATE WORKFORCE AGENCIES
BRENT PARTON
Acting Assistant Secretary
Please direct inquiries to the appropriate ETA Regional Office.