As of April 27, 2020, the Division of Coal Mine Workers' Compensation (DCMWC) contracted with Acentra Health (formerly CNSI) to handle all medical bill processing.

Medical Providers access the system at https://owcpmed.dol.gov to:

Check Eligibility - Learn if a patient is covered for a particular procedure. Providers may print a denial letter if the service is not covered by the Federal Black Lung Program.

Check Bill Payment - Learn status of submitted bills. Providers can view Remittance Vouchers (RVs).

Conduent continues to provide OWCP pharmacy bill processing services and is utilizing a new web address URL (https://owcprx.dol.gov) and new mailing address. See below.


DCMWC Medical Bill Operations - Contact Information

Telephone:  1-800-638-7072

Hours of Operation: Monday through Friday, 8:00 AM to 8:00 PM (EST.)

IMPORTANT: 

Please be sure to include the Case ID on every page you mail/email/fax to OWCP.

For medical billing inquiries, include:

  • Claimant's name
  • Case ID
  • Date of service
  • Total bill amount
  • Provider name
  • Point of contact name and telephone number

For pharmacy billing inquiries, include:

  • Claimant's name
  • Case ID
  • Medication name
  • National drug code
  • Date dispensed
  • Pharmacy name
  • Point of contact name and telephone number

For transplant inquiries, include:

  • Claimant's name
  • Case ID
  • Transplant facility name
  • Transplant facility point of contact name and telephone number

Mailing and Email Addresses:

Mailing Addresses

Purpose

Mailing Address

Provider EnrollmentU.S. Department of Labor OWCP/DCMWC
P.O. Box 8312
London, KY 40742-8312 dcmwcmedbill@dol.gov
General Bills (Treatment Bills)U.S. Department of Labor OWCP/DCMWC
P.O. Box 8302
London, KY 40742-8302 dcmwcmedbill@dol.gov
General Correspondence, New Claim Applications, Diagnostic/Determination Bills, and X-Ray DisksU.S. Department of Labor OWCP/DCMWC
P.O. Box 8307
London, KY 40742-8307 dcmwcmedbill@dol.gov
Pharmacy BillsU.S. Department of Labor OWCP/DCMWC
Pharmacy Bill Processing
P.O. Box 8309
London, KY 40742-8309 dcmwcpharmacyinquiries@dol.gov
Lung TransplantsEFAX-MAOS-TRANSPLANT@dol.gov
Physical Address for Federal Express/UPS/Courier deliveries ONLYU.S. Department of Labor OWCP/DCMWC
Central Mailroom
1084 South Laurel Rd
London, KY 40744-7960

IMPORTANT: 

Please be sure to include the claim number on every page you mail or fax to OWCP.